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Hi to everyone from Tuscany in Italy, this is my first message on and ... BlackBerry Internet & Email forum

  1. #1
    pearlvscurve's Avatar
    pearlvscurve no está en línea Stack level 1
    Join Date
    Aug 2007

    PIN release.


    Hi to everyone from Tuscany in Italy,

    this is my first message on and my problem is that I cannot register a new BIS account because my BB PIN seems no released.

    In effect I contacted the old owner of the BB 8300 and his operator and they told me that actually doesn't exist an account associated to this PIN , nonetheless I cannot use it to register a new account with my moble operator :cry:.

    So I invited to verify with RIM for the matter and I'm waiting for an answer.

    In the meantime is there anyone can help me?

    Thanks in advance and kind regards


  2. #2
    Eddie_gauge's Avatar
    Eddie_gauge no está en línea Stack level 7
    Join Date
    Apr 2007

    Re: PIN release.

    Hi, unfortunately if your pin is still attached to the previous owners accountRIM will not be able to do anything. Tmobile needs to look up the account by the pin number not by the mobile number. If they look it up in the BIS by the pin number they will find it and then all they need to do is press release pin. Welcome to the stacks. hope the info helps.

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