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This is my first post, so please forgive any missteps. My boss has a 7250 ... BlackBerry Internet & Email forum

  1. #1
    cdfloyd1's Avatar
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    Outlook Email Addresses Disappearing

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    This is my first post, so please forgive any missteps. My boss has a 7250 and uses the enterprise server at our company. Weird thing keeps happening. Email addresses keep disappearing from his Outlook contacts. Everything else stays the same. He has to keep typing in the email addresses anew and save the contacts again. This gets really old. We have Outlook 2003.

    I suspect this has something to do with the BB synchronization and the Global Address List versus the Outlook Contact List. I've read several articles on Microsoft's web site, but I just can't figure this out. Our IT Dept is stumped as well.

    Any help you can offer will be greatly appreciated.

  2. #2
    hayden's Avatar
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    Re: Outlook Email Addresses Disappearing

    make sure "on conflicts" that the Blackberry is not set to "Win". The Outlook mailbox should be master.

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