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I am having aproblem. My boss has a bb and he receives emails on his ... BlackBerry Internet & Email forum

  1. #1
    darkgaizat's Avatar
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    Need Outlook Messages to stay UNREAD

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    I am having aproblem. My boss has a bb and he receives emails on his bb, but it marks them as read in his Outlook inbox. He wants this stopped. He connects to our Exchange Server. Is there a way to get this result? He has an account at the bis.blackberry site.

    His account is set up to our owa, if this is set up to forward his emails to his bb, couldn't I just turn off his email reconciliation to stop this from happening? I just don't know enough about this to help him myself. (and googleing didn't work either) What's this world coming to?

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    GaryF's Avatar
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    Re: Need Outlook Messages to stay UNREAD

    Are you running BIS or BES?
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    GaryF's Avatar
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    Re: Need Outlook Messages to stay UNREAD

    Ok...after re-reading your post...it appears you are using BIS. Have you set up the email account on the BB? If he is accessing via OWA on his browser then you need to set up the account to push to the BB. So far as I know the link between the BB and Outlook is one-way in BIS. The emails should not be deleted or marked as read if he is using the blackberry email.
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  4. #4
    darkgaizat's Avatar
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    Re: Need Outlook Messages to stay UNREAD

    It is pushing his emails to the blackberry, so all I have to do is deactivate the email reconciliation in the bb?

    I just need Outlook to not register that it has been read.

  5. #5
    GaryF's Avatar
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    Re: Need Outlook Messages to stay UNREAD

    dark...

    Seems that should work. Just to be sure - You have set up these email accounts either on the carrier web page or on the phone with the set up wizard, is this correct?

    Mine is set Wireless Reconcile : On but it does not mark my emails as read in my outlook when I view them on BB. I am also set to Mailbox wins on conflicts.
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  6. #6
    darkgaizat's Avatar
    darkgaizat no está en línea Stack level 1
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    Re: Need Outlook Messages to stay UNREAD

    I'm pretty sure, I'll actually have to ask my boss. I just started here a few weeks ago and am pretty new to the bb stuff. Thanks for replying promptly, it's been a help.

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