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I have the 8703e with Verizon. There are times when I get me email in ... BlackBerry Internet & Email forum

  1. #1
    bdbrown's Avatar
    bdbrown no está en línea Stack level 2
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    Oct 2006

    Mail Extremely Slow


    I have the 8703e with Verizon. There are times when I get me email in seconds and then there are other times when it takes 2 to 3 hours for me to get my email.

    Yesterday, I did a test by sending a test message to myself. Note: I addition to my Blackberry, I have Outlook opened all the time on my desktop. Anyway, I sent two test messages, one from my personal email and one from my business (POP3) account. Both emails were received in a matter of seconds on my desktop with Outlook but it took 54 minutes for one of the emails to make it to my Blackberry and and additional hour for the second email to get to my Blackberry. Note: Both emails were sent at exactly the same time.

    This delay is totally unacptable. I know that when I had a Trio using IMAP the messages never took more than a couple of seconds.

    Surely this must be a fixable problem. I called Verizon and was told that this is a very frequent complaint and that the handbook says a message will be delivered within 8 hours. I really like the Blackberry but I am wondering if it is really the answer.

    Any thoughts

  2. #2
    jonnyxedge's Avatar
    jonnyxedge no está en línea Stack Professional
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    Nov 2006

    Re: Mail Extremely Slow

    which one took the longest, i do believe that it would be a combination of two different things. one the provider, because i have t-mobile and i don't have a problem with sending and receiving mail from my device at all, except from certain email address. usually if i have to enable pop3 or set up forwarding because it truly isnt a pop email account then that does take some time to send/receive

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