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Hello: I am a newbie to the BB world. Just purchased my first less than ... BlackBerry Internet & Email forum

  1. #1
    tomellis's Avatar
    tomellis no está en línea Stack level 1
    Join Date
    Jul 2007

    Question Internet email sync w/ BIS???



    I am a newbie to the BB world. Just purchased my first less than 3 days ago.

    I use AOL email and was told before making my purchase that the BB BIS email doesnt do a 2 way sync with AOL servers. And as such, AOL mail pushed to my BB would show as unread on the AOL servers.

    However, all my AOL mail that is received on my BB is coming up as READ on the AOL servers.

    I have read a few other people complaining of similar problems with Yahoo.

    What is the solution?

  2. #2
    jdellasala's Avatar
    jdellasala no está en línea Device Pro
    Join Date
    Mar 2006

    Re: Internet email sync w/ BIS???

    I don't have this problem, but you might be able to resolve this problem by logging into your BIS site and click the Edit icon to the right of the email setup you want to modify (your AOL account in this case), and uncheck Synchronize deleted items between this mailbox and my device.

    If you don't know your provider's BIS site, links for all North American providers are at the bottom of this page.

    Let us know if that fixes it!

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