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ok heres my story i got the 8330bb curve when i got it from alltel ... BlackBerry Internet & Email forum

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    risk116's Avatar
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    Question email on phone dont work??

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    ok heres my story i got the 8330bb curve when i got it from alltel they set up my email to yahoo cause thats only one bb does so now i have this yahoo envelope icon on my bb and under it it says my email adress ok when i open it nothings there says no messages but when i log on my computer at home i go to email on yahoo and got tons of messages and emails,,,my question is why isnt the email from yahoo showing up on that yahoo icon on my bb?? thanks for who ever can help me

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    Not sure who told you yahoo is the only email BB does, but that's not true. I have msn, yahoo, gmail, aol and more all on my BB. If you are not getting your mail, try going to your email setup icon on your BB, go you your BIS account and click service books then resend service books, that should help your emails to start coming. Let us know if that does not resolve your issue.
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    risk,

    There is a thread linked in My Blog (click below) that will take you to step by step instructions on how to add email accounts to your BIS account. Take a look and see if it helps, you may need to delete the yahoo account and re-add it if azstar's suggestion to resend service books does not help (try that first!)
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    nope did everything you said didnt work then i checked out garys f blog and all that stuff you got on setting up email didnt see half that stuff on my phone? now what all is lost:{HELP!!!!!!!lol

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    risk,

    The post you looked at is instructions for using the BIS page on the internet. log in here:

    http://www.alltel.blackberry.com/
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    Try this, go to Options/Advanced Options/Host Routing Table/Menu(the button just left of the trackball)/Register Now

    Is the browser working? How about texts, phone calls, etc?
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    Current SmartPhone: Motorola DROID Rooted, Running Project Elite v4

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    everything is working except im not getting my emails on my bb not my hotmail and not my yahoo and i just added the hotmail one and got the icon on my phone but when i click it nothing there? why wont it work? i resend the service books it said it send them but nothing face book works ,,myspace works only way to see my email now is i downloaded yahoo to go and there i can see my emails but thats one more program i dont need.....wondering if its cause i had os 4.3 and i upgraded to 4.5?? and in a few weeks alltel is going to be verison:{ im so mad i cant get the icons for emails to work should i go back to os 4.3? my browser works everything works but the email icons say no messages my pin is 31c86818 if that be easyier for you guys to chat with me on my bb messenger and help me
    Last edited by risk116; 01-07-2009 at 02:41 AM. Reason: forgot to seperate words

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    Setting up Hotmail on blackberry can be tricky, however your Yahoo should be working. Did you visit your BIS web page at the link I provided and check all the settings?
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    i went to it said i had one already and it wouldnt let me creat another said mine was already set up when i put my pin and esn in it so it didnt let me do anything else?

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    So you were not able to log in to the website? You may need to contact altel and get your account log on info.

    Lets just use the device then. On your 8330, do you see an icon for Manage Internet Email?
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    nope it isnt there maybe its my crackberry theme let me use a defult theme,,,nope not there only manage connections and email set up.is there another way to find it?
    Last edited by risk116; 01-07-2009 at 03:34 AM. Reason: miss spelled a word

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    Can you go into email set up on your device? If so log in from there and try adding accounts as Gary had you do on the web site.

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    i sent service books from there and i setup my emails from yahoo and msn hotmail,,still nothing:{ it said service books sent but i see nothing diffrent,,but everything else works,starting to wonder im still looking around on phone see what i can come up with gets agrivating when you cant find what your lokking for but im a trooper i wont stop till i get it to work,,guess its the kid in me,,lol

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    So when you set up MSN and yahoo from the email set up on your Curve youare not getting a confirmation email or anything? Hit your menu key and select show all to be sure there is nothing hidden.

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    Also another thought if the Icons are on your device it will not pull opened or old email from hotmail or yahoo it will only push unopened and new mail.

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