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So I haven't been receiving any emails for a while. They aren't that important for ... BlackBerry Internet & Email forum

  1. #1
    lcgtr's Avatar
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    email not working

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    So I haven't been receiving any emails for a while. They aren't that important for me but its nice to know when I get one. But now it hasn't been working for about 2 weeks with my replacement BB. Im wondering what's the problem. Maybe my os isn't that great, I changed the host routing table and deleted a few apps figuring it was a memory issue but nothing. Battery pulls and resets did not help either. Anybody have any ideas? I haven't been on in forever so kinda lost now. Thanks

  2. #2
    RayZ's Avatar
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    Re: email not working

    I had the same problem and it turned out that my firewall was turned on...so check that first.

  3. #3
    MotoUp's Avatar
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    Re: email not working

    You probably need to log into your BIS site and change your PIN to the new one. If you already did that, then try resending your service books. Hope that helps.

  4. #4
    RayZ's Avatar
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    Re: email not working

    http://blackberryforums.pinstack.com...ive_email.html also check this thread to see if this might help.

  5. #5
    lcgtr's Avatar
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    Re: email not working

    Quote Originally Posted by MotoUp View Post
    You probably need to log into your BIS site and change your PIN to the new one. If you already did that, then try resending your service books. Hope that helps.
    how do you do that?

  6. #6
    doughdaddy's Avatar
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    Re: email not working

    If you have already created a BIS account with T-mo then login here: https://bis.na.blackberry.com/html?b...bile&locale=en with your username and password. If you had not changed your PIN yet it should prompt you to do so when you log in. If it does not prompt you then go to change device and enter the new PIN and ESN info. After changing the PIN, click on the send service books. That should get you running again.

  7. #7
    lcgtr's Avatar
    lcgtr no está en línea Stack level 3
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    Re: email not working

    OK THANKS! everythings working once again....wow...this thing is going to be buzzing a while.

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