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Hello, I currently use the 8703e. I'm on the BES and some how today through ... BlackBerry Internet & Email forum

  1. #1
    sjpmedia's Avatar
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    Email Issues Please Help - Urgent

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    Hello,

    I currently use the 8703e. I'm on the BES and some how today through my GF using my phone for 5 minutes at the airport, all of my messages are gone on the blackberry. I logged onto my laptop, connected to the VPN, and hesitently opened outlook - and thank god - all my messages are still there. It's imperative I get these emails back on my device, but through all of the playing around I have done on desktop manager I have not been able to get the messages over to the device.

    I will be in London tomorrow with no laptop access - and will desperately need this to work, can someone PLEASE assist me.

    Thank you,

    Stephen

  2. #2
    icancn2u's Avatar
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    Forward the emails back yourself, that should bring them back to the BB. That is assuming you are still receiving your new emails to the phone.

  3. #3
    sjpmedia's Avatar
    sjpmedia no está en línea Stack level 1
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    It's about 4,500 messages - there is no way to sych using the cable?

  4. #4
    ljbyar's Avatar
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    Stephen,

    Did you check to see if the messages were moved to another folder on your BB? If they were indeed deleted, re-synching will not bring them back to your BB. If you have time, I would forward the important emails that you need from your laptop to an email address that is picked up by your BB and then you will at least have the ones you need. If someone else has another solution, they will be along soon. Good luck.

  5. #5
    sjpmedia's Avatar
    sjpmedia no está en línea Stack level 1
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    Question

    Thank you for all of the suggestions. Unfortunatly, I do not have anything in any of my folders. I am however still synched with the BES as I'm receiving emails to it. As far as the 'important ones' - I receive only important emails, and unfortunatly the work I do these are very vital to my day to day work.

    It seems as if the solution would be simple. I have the messages in my outlook; I would like to think there has to be a method to synch these messages.

    Anyone else?

  6. #6
    lindycu's Avatar
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    Would reprovisioning the device on bes help? If the messages are not in the deleted items folder, then I'm concerned that if you did a reconciliation, all the items would be moved to your deleted items folder. The only other issue is that all of the items are older than your oldest message setting. But I'm not about to claim to be a BES or BB expert, just offering some more thoughts
    ~via BB (wap.pinstack.com)~

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