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Hey everyone! I've had a bb for a really long time. But I just noticed ... BlackBerry Internet & Email forum

  1. #1
    shockaholick's Avatar
    shockaholick no está en línea Stack level 3
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    email error! please help!!!

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    Hey everyone!
    I've had a bb for a really long time. But I just noticed on 2 of my email accounts, when I goto delete a message it says delete item or cancel. And not the typical delete off mailbox and handheld, and the other two options that I can't remember what it says. But my other two emails are working fine. As far as deleting off mailbox and handheld. Two of my email accounts are gmail and one isn't doing showing all the delete options and the other one is. Anyone know why this is happening? If so please help!!

    Thank you shocksholick

  2. #2
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
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    Open the email/messages folder that is not prompting you, hit Menu - Options - Email Reconciliation

    Set the Delete On: to PROMPT

    That should do it.
    BlackBerry® Certified Support Specialist
    The Shark Tank

  3. #3
    shockaholick's Avatar
    shockaholick no está en línea Stack level 3
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    Thank you so much!!! It worked! Much thanks~via BB (wap.pinstack.com)~

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