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I am on BIS and when I view my email folders via View Folders I ... BlackBerry Internet & Email forum

  1. #1
    twj332's Avatar
    twj332 no está en línea Stack level 2
    Join Date
    May 2007

    Question Duplicate Folders on BB


    I am on BIS and when I view my email folders via View Folders I have two duplicate folder structures. Both are identical to my outlook file structure on my pc.

    Before I established a bis blackberry email account I used redirector to redirect email form my pc to the BB - I no longer use it and it does not run at all.

    I have tryed to delete one of the file structures on my BB with no luck. I have looked at Intellisync -- Configuration -- Personal folders --- and the correct one is highlighted. Trouble is I have two of them on the BB.

    Can some one advise me on this please. Thank you

    Reading in forums I have also now re-registered and re send service books form BIS I still have two file structures???? what can I do. The Bis site has not link to manage my folders.
    PBr4.1.0 rel518 PL2.2.0.171 A4.1.0.373 on Tbaytel network with fast 100

  2. #2
    d_fisher's Avatar
    d_fisher no está en línea Stack level 3
    Join Date
    Dec 2005

    Re: Duplicate Folders on BB

    Delete your BIS service books and resend them from the BIS site.

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