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A friend tried to load messenger on her unlocked 8700 (ebay purchase). Comes up with ... BlackBerry Internet & Email forum

  1. #1
    highgravity's Avatar
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    "disabled by IT Policy"...?

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    A friend tried to load messenger on her unlocked 8700 (ebay purchase). Comes up with "disabled by IT policy". I tried a soft reset etc., but still the same message.
    I assume this unit was on BES previously...can we change that?
    Thanks from a BB newbie

  2. #2
    FairGame's Avatar
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    Re: "disabled by IT Policy"...?

    Yes it can be changed , you need to install a blank IT policy. Are you sure the device is not currently on BES? because it wold be a major violation of the BES admin policy if one was to disable certain security feature the employer has put in place. It could cost the BB owner their job.

  3. #3
    RayZ's Avatar
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    Re: "disabled by IT Policy"...?

    http://blackberryforums.pinstack.com...d.php?p=613165 this thread explains in detail how to change the IT policy. Hpoe this helps

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    Re: "disabled by IT Policy"...?

    This may be the same info but just in case here is jdellasalla's blog on this subject:

    http://blackberryforums.pinstack.com/blog.php?b=84
    BlackBerry® Certified Support Specialist
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    highgravity's Avatar
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    Re: "disabled by IT Policy"...?

    Wow, thanks all....I'll give that a try. BTW, FairGame, it was an ebay purchase...so no job to lose

  6. #6
    FairGame's Avatar
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    Re: "disabled by IT Policy"...?

    Quote Originally Posted by highgravity View Post
    Wow, thanks all....I'll give that a try. BTW, FairGame, it was an ebay purchase...so no job to lose
    Thats great i just wanted you to be aware of the ramifications if it was on BES.

  7. #7
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    Re: "disabled by IT Policy"...?

    GaryF's link will work great. Let us know how you make out.

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