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I set up my Time Warner account so I could read those emails on my ... BlackBerry Internet & Email forum

  1. #1
    jonfrank's Avatar
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    Question Can't get emails from Time Warner account

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    I set up my Time Warner account so I could read those emails on my 8700 but
    I haven't gotten any to come through yet. The account has a green check
    mark when I check my profile with the web client and the BIS setup
    seemed to configure properly.

    Do the emails to my Blackberry account (xxxx@mycingular.blackberry.net) and
    the emails to my Time Warner account (xxxx@twcny.rr.com) show up inter-
    mixed on my messages screen or do I have to specifically tell my Blackberry
    that I want to read my Time Warner emails?

    Thanks for any help.

    Jon

  2. #2
    hayden's Avatar
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    Re: Can't get emails from Time Warner account

    Sometimes i notice the first email on a new account setup takes a while to activate. Try sending a mail from your BIS to you time warner account, then try sending another test email from your timewaner account to yourself (xxxx@twcny.rr.com) and finally use your handheld to send another test to xxxx@twcny.rr.com and wait 15 mins.

    Let us know if you still get nothing.

  3. #3
    d_fisher's Avatar
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    Re: Can't get emails from Time Warner account

    Quote Originally Posted by jonfrank
    Do the emails to my Blackberry account (xxxx@mycingular.blackberry.net) and
    the emails to my Time Warner account (xxxx@twcny.rr.com) show up inter-mixed on my messages screen or do I have to specifically tell my Blackberry that I want to read my Time Warner emails?
    All email messages that show up on the BlackBerry will be lumped together. To view messages from just one account or another you can create a custom filter and assign a shortcut key. Below are instructions on how to create and save a custom serach. They are based on a Gmail account, modify as needed for your needs.


    How to Create a Custom Search

    1) Open Messages, press scroll wheel, select Search.
    2) Type your email address (include @gmail.com) in Name field.
    3) Change the following fields to the values in RED.
    • In --> To: Field
    • Folder --> All Folders
    • Show --> Received Only
    • Type --> Email
    4) Press scroll wheel, Save
    5) Enter a title. Example: Gmail Messages.
    6) Assign letter to the Shortcut Key (I used G for this example).
    Only unused letters will be available from the scroll menu.
    7) Save. You will be taken to the search results after a second or two.
    8) Press escape key to return to Messages.
    9) Press ALT-G to execute search in the future.

    Doug

  4. #4
    jonfrank's Avatar
    jonfrank no está en línea Stack level 1
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    Re: Can't get emails from Time Warner account

    Thank you both for your help. It must have been the initial delay hydn
    suggested. I now am receiving emails on my 8700. This is my first Blackberry
    and I am quit impressed with the technology.

    Thanks for your help.

  5. #5
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    Re: Can't get emails from Time Warner account

    Just wanted to mention how much this thread helped me. I'd been sending test emails from my work POP3 account, but nothing was working. Then I followed Hayden's directions here, and now everything with that account is good! Also, I love the saved search function. That makes everything so much easier. Thanks guys!

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