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My problem is two fold: I recently deleted my yahoo account and still had yahoo ... BlackBerry Internet & Email forum

  1. #1
    officer's Avatar
    officer no está en línea Stack level 3
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    Cannot open messages folder remedy

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    My problem is two fold:

    I recently deleted my yahoo account and still had yahoo messages on my handheld. When I tried to delete them my HH would freeze up. When I rebooted and tried to open my messages folder it would give me a "DSSM"(?) error.
    I ended up wiping my HH and restoring from an older date.

    How can I get rid of the old Yahoo messages?

    Secondly, I'm using a laptop with Vista and it has the Windows Mail which doesn't allow me to sync so I am unable to set parameters for the restore function so these messages will automatically be reloaded every time.....
    Buck!!!
    Always somewhere else

  2. #2
    KalebsDad78's Avatar
    KalebsDad78 no está en línea Device Pro
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    Re: Cannot open messages folder remedy

    Try going into your Service Books on your BB and delete the one pertaining to the Yahoo Mail account if it is still there.

    Then do a reset of your device and see if that works. Post back if not and will troubleshoot some more.
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