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I have 7105t that is set up with my Outlook, yahoo, and Gmail email accounts. ... BlackBerry Internet & Email forum

  1. #1
    Col Mustard's Avatar
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    Can receive but can't send email

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    I have 7105t that is set up with my Outlook, yahoo, and Gmail email accounts. The Gmail and yahoo are working fine, sending and receiving, but the Outlook will only receive email. I do not get an error message, it appears when I send an email, that is is sent correctly, but it never arrives. Any ideas? Thanks.

  2. #2
    Felixtc's Avatar
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    Well first things first. Your outlook account is it for a exchange server?

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    TechieGirl's Avatar
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    If you are using the webclient / BIS account, I would recommend deleting the CMIME service books, actually even if you are on BES that would probably be your best option as well also. Then either regenerate encryption keys or resend service books from the BIS account. Let us know what happens.
    Nikki
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    Rcbjr's Avatar
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    Col Mustard, Welcome to PinStack.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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  5. #5
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    ~via BB (wap.pinstack.com)~
    I had an odd thing happen to myself and my boss. We are on a BES. A couple of weeks ago, we both encountered this at the same time! The only thing we had in common was that we both had out of office assistant on. When we turned it off, bam! Email was flowing again! Just a thought. My IT person reported it to RIM because it was so odd. Just a thought!

  6. #6
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    Quote Originally Posted by Toddboy71
    ~via BB (wap.pinstack.com)~
    I had an odd thing happen to myself and my boss. We are on a BES. A couple of weeks ago, we both encountered this at the same time! The only thing we had in common was that we both had out of office assistant on. When we turned it off, bam! Email was flowing again! Just a thought. My IT person reported it to RIM because it was so odd. Just a thought!
    Kinda rhymes with Todd... LOL anyway though, I think Melissa is right on.

  7. #7
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    ~via BB (wap.pinstack.com)~
    Spacey, kinda rhymes with Stacey

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    Rcbjr's Avatar
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    Todd, That might be on purpose, If you have you BB with you, you have your portable office with you. If you don't want to be bothered with work email then turn Out of Office on. Now if you could just control it from the BB, I think this would be a great feature.

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    Richard,
    You can turn it on/off with OS4.2 at least. You can even change what your message says =) Its pretty cool. Dont remember if older os had this or not. But you might be dead on!
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    I don't know either, I'm not on BES, but if I were, I would definately appreciate being able to go Out Of Office when appropriate.

    Rcbjr.
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  11. #11
    Col Mustard's Avatar
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    Thanks for the replys, Thanksgiving had me tied up for a few days, but I'm back.

    Yes, my Outlook is through an exchange server. I have the basic Blackberry Unlimited Add on service through TMobile. Is that the problem? Do I need the Blackberry Enterprise package?

  12. #12
    Col Mustard's Avatar
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    I deleted and re-sent the service books, and everthing is working. Thanks again for the help.

  13. #13
    Rcbjr's Avatar
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    You outlook may be through an exchange server but you may not be on an BES, which is an additional system used for corporate connections between the Exchange server and the BB Network. Is you 7105 a company BB or your own? Unless you are on a company BES then the additional expense of the BB enterprise package with TMO is unnecessary.

    Hope this Helps
    Rcbjr.
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