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Hi, I'm trying to set up the blackberry internet service with my domain name, and ... BlackBerry Internet & Email forum

  1. #1
    rwarner's Avatar
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    Blackberry INternet Services problem with my domain

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    Hi, I'm trying to set up the blackberry internet service with my domain name, and it keeps popping back with an error message:

    We were not able to find the mail domain: mydomainname.co.uk, Please check info and try again.

    The service does not let me go anywhere else. I know this domain name works, as I use it day in and day out on my email program,

    Anyone have any ideas?

  2. #2
    cp6169's Avatar
    cp6169 no está en línea Device Pro
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    Re: Blackberry INternet Services problem with my domain

    Im not sure, should you put pop.mydomainname.co.uk? Worked for me with my company email...

  3. #3
    eatmypiano's Avatar
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    Re: Blackberry INternet Services problem with my domain

    The BIS servers do a DNS lookup on mydomainname.co.uk. Have a look here

    http://www.demon.net/toolkit/internettools/

    Put your domain name in the second box (Examine the DNS Data on a Particular Domain) and make sure that there's an MX record that resolves properly. If it still doesn't work, email me your domain name and I'll give it a kicking. (BIS, not your domain name)

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