Page 2 of 2 FirstFirst 12
Results 16 to 21 of 21

try with gmail app to bb... BlackBerry Internet & Email forum

  1. #16
    cheis's Avatar
    cheis no está en línea Stack level 1
    Join Date
    Aug 2006
    Posts
    15

    Re: bis 2.3 and gmail

    Advertisement



    try with gmail app to bb

  2. #17
    jtesnani's Avatar
    jtesnani no está en línea Stack level 3
    Join Date
    Nov 2006
    Posts
    92

    Re: bis 2.3 and gmail

    i feel that kind of defeats the purposed. i was on the phone with Tmo then RIM for about 90 minutes today. the rep i spoke to said he wasn't aware of the problem so we did some testing and he talked to a few people, did some research. turns out that with this 2 way synchronization thing is more of a hit or miss type of thing. sometimes it works, sometimes it doesn't. it works for some and not others, so he's going to look into it more and see if they need to do some fixing on their end and he's supposed to get back to me in a few business days so we'll see waht happens. i have noticed that my synchronization does KIND OF work...synchronizes maybe every 2 hours?

  3. #18
    naviwilliams's Avatar
    naviwilliams no está en línea Stack level 4
    Join Date
    Jul 2006
    Posts
    742

    Re: bis 2.3 and gmail

    I received an email in my GMail account, on my BlackBerry. I read it, then deleted it. It's now gone from GMail's website...

  4. #19
    naviwilliams's Avatar
    naviwilliams no está en línea Stack level 4
    Join Date
    Jul 2006
    Posts
    742

    Re: bis 2.3 and gmail

    Also, on your BIS for GMail, make sure: Synchronize deleted items between this mailbox and my device - is checked!

  5. #20
    jexcel89's Avatar
    jexcel89 no está en línea Stack level 1
    Join Date
    Jun 2007
    Posts
    1

    Lightbulb Re: bis 2.3 and gmail

    Quote Originally Posted by tomdkat
    I deleted the account and readded it and it worked. But I did that about two days after the 2.3 upgrade. I just dont understand what went wrong where I needed to do it again
    Ok frustrated gmail + BIS 2.3 users, I am one of the same and finally got some explaining from the RIM pros themsevels.
    I was on the phone with them last night for two hours.


    1. BIS 2.3 servers had a "service pack 1" installed the weekend of June 23.
    (I am on verizon, but suspect RIM rolled this out for all USA?)
    this could have helped / hurt the situation, but I remain skeptical.

    2. the REAL crux of my issues (only getting some gmail emails via BIS2.3 and the reconcilliantion being TOTALLY random and deleting the wrong emails off BB8830) was related to this RIM knowledgebase article:
    kb04792

    you can search for this kb at the RIM support site
    na.blackberry.com/eng/support/


    see the Cause 3:
    summary: when the gmail pop3 server mesg list has 400+ messages in it, gmail+BIS 2.3 starts getting confused as to which mesg is which.
    RIM tells me this is because gmails pop3 server does "non standard" things over the 400 amount.

    fix: log into gmail, go to Settings and turn off pop, save changes. then turn it right back on.
    this "resets" the pop 400+ index number, down to 0 - which starts increasing again with new incoming mails.

    I have done this with success so far, receiving all new emails since. Obviously we the users need to keep pressuring RIM support (via your phone carrier) and gmail gurus to FIX this 400+ pop3 index list problem!

    Being a sysadmin, I've not seen another pop3 client have this issue with gmail 400+ POP indexes, but apparently RIMs BIS does.

  6. #21
    tomdkat's Avatar
    tomdkat no está en línea Stack level 3
    Join Date
    May 2006
    Posts
    142

    Re: bis 2.3 and gmail

    I just wish that my email on the gmail site would show up read after i read them on my handheld!!!

Page 2 of 2 FirstFirst 12

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •