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OK here is another little problem I am having. I don't know what caused it ... BlackBerry Internet & Email forum

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    jeanne4kats's Avatar
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    BB Messenger Alert Quit Working!

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    OK here is another little problem I am having. I don't know what caused it but now my messenger alert stopped working. the LED doesn't light up either. I get the star on the icon but that is all. I also tried setting it up with just vibrate but it doesn't do that either.
    I also did a battery pull so not sure what is going on, anyone have any ideas?

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    KalebsDad78's Avatar
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    Do you had a SD card in your device? If so, remove the SD card, allow your device to restart, check your sounds, then pull the battery again, put the SD card back in and see if your problem is resolved.
    New User? - Read the NEW USERS GUIDE

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    jeanne4kats's Avatar
    jeanne4kats no está en línea Stack level 3
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    Well, I didn't have to do that afterall. The solution was a very simple one, embarrassing to admit but I didn't know this so here is the solution if it ever happens to someone else:

    You have to be online, in other words "available" for alerts to work in Messenger. Hope this helps someone else in the future!!

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