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We recently had someone set up a website for our small business. My email works ... BlackBerry Internet & Email forum

  1. #1
    oh-crap's Avatar
    oh-crap no está en línea Stack level 2
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    BB IP Address

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    We recently had someone set up a website for our small business. My email works fine using Outlook but when I use my BIS on my BB I can only send emails, I cannot receive them on my BB. I brought it to the attention of the web guy who set it all up and here is his reply.....

    "BlueHost is wondering what your BB IP address is, it may be being blocked by the firewall."

    Can someone help me answer this question?

    Thanks

  2. #2
    Eddie_gauge's Avatar
    Eddie_gauge no está en línea Stack level 7
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    Re: BB IP Address

    menu structure may be a little different but go to options/ tools> settings> security options> Firewall> disable the firewall

  3. #3
    oh-crap's Avatar
    oh-crap no está en línea Stack level 2
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    Re: BB IP Address

    It is disabled..... I was thinking they meant their firewall may be blocking it. Thanks for the reply

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