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I have a BB Pearl, and for some reason I am not able to get ... BlackBerry Internet & Email forum

  1. #1
    Leggetts Pearl's Avatar
    Leggetts Pearl no está en línea Stack level 1
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    8100 Pearl photo message problems

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    I have a BB Pearl, and for some reason I am not able to get photo messages from friends. My wife sent me a picture message today, not only did i not get the message but i never got anything.
    Is this normal, I have been told that i need some photo message download or something.

    Any ideas ?

  2. #2
    MindFreak2k8's Avatar
    MindFreak2k8 no está en línea Stack level 1
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    I've had the same problem dude... Like when my friend sent me picture message it said something about error and then I couldn't open it...I think the best thing to do is to bring your blackberry back to the store and ask them to perhaps fix it.

  3. #3
    JustinHerrera's Avatar
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    I've had that issue. Usually a battery pull will do the trick. I don't know if it's like this with all carriers, but with T-Mobile I had to call them and ask them to put me in a certain group to receive MMS. Also, maybe your OS?

  4. #4
    natesax7's Avatar
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    Try this....

    1. Get into your event log ( hold ALT and pres L,G,L,G) and clear it.
    2. Make sure your firewall isn't set up to block MMS. (options>security options>firewall).

    If your with TMO, check your service books.
    1. look for a service books that has MMS WAP CONFIG and delete it (note: do not delete an entry that says MMS WAP CONFIG 2.0)

    then pull the battery....then test a photo message to your own number ( to make sure it works)

    good luck!

  5. #5
    cherrichiodo's Avatar
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    to the top two posters ... which pearl do you have?

    if you guys are using an 8130 on sprint, i don't think picture message (MMS) is allowed.

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