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Probably a really dumb question: I have a user that receives an email with an ... BlackBerry Internet & Email forum

  1. #1
    CSmith0203's Avatar
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    7520, OWA and Attachments

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    Probably a really dumb question:

    I have a user that receives an email with an attachment(mostly pdf) and when he opens it with his Blackberry, it supposedly works fine. When he goes back to his OWA and logs in and tries to open that same attachment in OWA, he gets a page can not be displayed.

    (I am on BES)

    Any ideas?

    Thanks!

    Website is great by the way!
    Last edited by CSmith0203; 11-17-2006 at 03:18 PM.

  2. #2
    sn1p3r's Avatar
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    I can really help you but someone will make it shortly
    I'll just help you and move it on top

    BTW welcome to the stacks
    I'm french canadian so I can also help you in french, just PM me
    UNLESS it is for a BETA OS, it's at your own risk and I won't support it
    Sn1p3r

  3. #3
    skip00319's Avatar
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    ~via BB (wap.pinstack.com)~welcome to the stacks.

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    Rcbjr's Avatar
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    CSmith0203, Welcome to PinStack.

    Is he going there using the MDS browser on his BB or with the Internet Browser? This might make a difference. In the past you could open pdf, as attachments, but not with the Internet Browser. Recently RIM has updated the BIS backend and the Internet Browser will open most pdf files now. Don't know about the MDS Browser, though.


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    deezndc's Avatar
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    What is OWA? Just curious.


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    Rcbjr's Avatar
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    Outlook Web Access. Allows access to an Exchange Server account from the Internet.

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  7. #7
    CSmith0203's Avatar
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    He's using IE on a desktop to later open the attachments(or try to) after he's read the attachment on the blackberry.

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    Rcbjr's Avatar
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    Wow, I'm lost. Can he open the attachment from his PC Browser on OWA, if he doesn't open it first on his BB?

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  9. #9
    CSmith0203's Avatar
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    I'm lost too!

    Yes, he can open the attachment from his PC Browser on OWA if he doesnt open it first on his BB.

  10. #10
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    Wow, this is a new one. I will check with rim when i get a minute today.
    "I'm the best there is. And even if you beat me, I'm still the best." -Fast Eddie Felson(The Hustler)

  11. #11
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    very strange. this one will bug me for awhile if i dont see a fix before i leave for school today...not good on exam day.

    i too will do a little research

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