I must say I am very impressed with the support I received from Mapquest. Telenav ... BlackBerry GPS forum
Mapquest Navigator - problem with 8320 RESOLVED!!!!
I must say I am very impressed with the support I received from Mapquest. Telenav still doesn't officially support T-Mobiles Blackberry Curve 8320 and from time to time it just doesn't sync with their server and renders it unusable and drives me crazy.
I was very excited to try Mapquest Navigator as they actually list the T-Mobile 8320 as supported. I installed it and liked it, each program has it's pro's and cons but Mapquest had a nasty bug. Each and every time I launched it I had to go through the security screen to agree to the security changes it and it took 3 minutes or so to finish and make the program available.
When I called for support I let them know I was a Senior Developer and was happy to beta test or help in any way possible. They sent me 2 test releases and the second one did the trick. As I said before I am very impressed. All I get from Telenav is we don't support that phone or T-Mobile. Unfortunately my Telenav just renewed but I am canceling and sticking with Mapquest for good.
It has been a very long time since I have seen such responsiveness for software support.
Kudos to Mapquest!
If you are using it and having any trouble give them a call and see if they can help you too.
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