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I read another thread on the board about not needing to configure anything on the ... BlackBerry Wi-Fi forum

  1. #1
    FluxNYC's Avatar
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    Unable to connect to WPA Network

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    I read another thread on the board about not needing to configure anything on the BB for connecting to a WPA network but when I tried my connection failed. Can anyone give me step by step instructions for the 8320? My networks SSD is not broadcasting though I manually entered it in. The first time I connected with no security, I've tried also using the PSK Option and putting int he PSK i saved to the router both ways cause a connection failed error though.

  2. #2
    hayden's Avatar
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    Re: Unable to connect to WPA Network

    Wi-Fi Diagnostics tool - basic mode

    To use the Wi-Fi® Diagnostics tool in basic mode, complete the following steps:
    1. Click Options.
    2. Click Wi-Fi Connections.
    3. From the Wi-Fi Connections menu, click Wi-Fi Diagnostics to display a basic Wi-Fi Diagnostics report.
    Wi-Fi Diagnostics tool - advanced mode

    To use the Wi-Fi Diagnostics tool in advanced mode, complete the following steps:
    1. Click Options.
    2. Click Wi-Fi Connections.
    3. From the Wi-Fi Connections menu, click Wi-Fi Diagnostics.
    4. From the Wi-Fi Diagnostics menu, click Options.
    5. In the Display Mode field, click Basic.
    6. From the Display Mode menu, click Advanced.
    7. From the Options menu, click Save to display an advanced Wi-Fi Diagnostics report.
    Emailing a Wi-Fi Diagnostics report

    The Wi-Fi Diagnostics report lists key information regarding the Wi-Fi connection of the BlackBerry smartphone. For support purposes, the BlackBerry smartphone user may need to email this report to a technical support representative.
    To email the Wi-Fi Diagnostics report, complete the following steps:
    1. From the Wi-Fi Diagnostics report menu, click Email Report.
    2. In the To field, type the email address.
    3. From the menu, click Send to email the Wi-Fi Diagnostics report.
    http://blackberryforums.pinstack.com...rry_wi_fi.html

  3. #3
    plaidissimo's Avatar
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    Re: Unable to connect to WPA Network

    i had the same problem with my network. i changed the router to broadcast the ssd then searched for wifi on the blackberry. it found it right away. saved the address and set the router back to not broadcasting and it sees it now.

  4. #4
    krabme's Avatar
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    Re: Unable to connect to WPA Network

    You may also want to check on the router side like turn off or create a MAC address profile for the 8320 and all the ports are open.

  5. #5
    Thyth's Avatar
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    Re: Unable to connect to WPA Network

    I'm also having problems with a WPA network with my 8320.

    The BB sees the network, connects to the network, gets an IP address from the network, but... that's it.

    The BB can't ping the wireless gateway, other machines on the network, nor itself (in the ping self mode). DNS resolution doesn't work over WiFi either (thus WiFi browsing fails with name resolution failures). Other machines on the network can't ping the BlackBerry.

    It is definitely associated with the access point, as both the AP and the BB confirm that.

    Here is my WiFi diagnostic output:

    -----
    Wi-Fi
    Current Profile: aurea mediocritas
    SSID: aurea mediocritas
    AP MAC Address: 00:11:50:55:57:68
    Security Type: Pre-Shared Key (PSK)
    Association: Successful
    Authentication: Successful
    Local IP Address: 192.168.1.124
    Signal Level: -63 dBm
    Connection Data Rate: 54 Mbps
    Status: Network acquired
    Authentication Failure Reason:
    Network Type: 802.11b/g
    Network Channel: 1
    Pairwise Cipher: CCMP
    Group Cipher: TKIP
    Gateway Address: 192.168.1.1
    DHCP: Successful
    Primary DNS: 4.2.2.2
    Secondary DNS: 68.87.77.130
    DNS suffix:
    Subnet Mask: 255.255.255.0
    Server Domain Suffix:
    Certificate:
    Software Token:

    VPN
    Current Profile:
    Concentrator Address:
    Contact: N/A
    Authentication: N/A
    Secure Device IP:
    Status: VPN disabled.
    Resolving Concentrator: N/A
    Concentrator IP:
    Primary DNS:
    Secondary DNS:
    DNS Suffix:
    Secure Subnet Mask:
    Retry at:
    Session Lifetime:
    Re-login at:
    Failed Login Attempts:
    Certificate:
    Software Token:

    UMA
    Connection Pref.: Wi-Fi Preferred
    UMA Wi-Fi Available: Successful
    Connection: Error
    Error Code: W005.1
    Status: ISP Error. Retry.
    Reg. UNC Address: punc.t-mobileuncs.com:14001
    Registration: Error
    Authentication: Error
    Serving UNC Address: punc.t-mobileuncs.com:14001
    Security Gateway IP: psgw.t-mobilesgws.com
    Cell Info.:
    Cell. handover to UMA failures:
    Cell. rove-in failures:

    BlackBerry Infrastructure
    Address Used: //204.187.87.88:443
    IP Used:
    Connecting: Error
    Authenticating router: N/A
    Authenticating server: N/A
    Last Contact At:

  6. #6
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    Re: Unable to connect to WPA Network

    try to unplug the router and it may work. It works for me. I have wpa2 tkip and mac filtering and this really helps. Open networks are a breeze it works everytime once profile is created.

  7. #7
    Thyth's Avatar
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    Re: Unable to connect to WPA Network

    Restarting the WAP had no effect. I've tested the BB on open networks, so I am fairly sure it is an encryption related incompatibility (since there is no MAC filtering, or other such things).

    It could be my use of CCMP in an otherwise WPA1 configuration, but the configuration hasn't had any problems with other devices. I'll try switching the pairwise to TKIP and see if that has an effect.

  8. #8
    kentrg's Avatar
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    Re: Unable to connect to WPA Network

    maytag you mentioned you have WPA2 TKIP.

    On the Blackberry Security Type field, which did you select?

  9. #9
    kentrg's Avatar
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    Re: Unable to connect to WPA Network

    I broadcasted SSID
    I disabled all Security
    I disabled Firewall
    I Added devices MAC
    Tried all Channels

    I can Ping router

    This sucks!:cry:
    Last edited by kentrg; 10-09-2007 at 01:09 AM.

  10. #10
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    Boe
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    Re: Unable to connect to WPA Network

    Having same issue and no one can answer

  11. #11
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    Re: Unable to connect to WPA Network

    From the threads I have read all seem to be router related. I was having the same problems until I switched routers. Now all my laptops which were working fine anyway and now my 8820 works flawlessly. I switched from airlink with MIMO technolgy to a linksys. If you are using a router with MIMO tech it may be a problem. Please tell us what routers people are using so we can determine and post what routers works and those that seem to post problems. The switch of routers was the key and seems to be the answers for others ~via BB (wap.pinstack.com)~

  12. #12
    kentrg's Avatar
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    Re: Unable to connect to WPA Network

    ~via BB (wap.pinstack.com)~

    Linksys WR54GX4

    No luck connecting to it.

  13. #13
    twillingham's Avatar
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    I have the wrtg54g or something like that and it works and connects flawlessly until I set security settings wep,wpa with tkip. Anybody else having problems with security.

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