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Just added it to my family plan. The rep didn't even know about it and ... BlackBerry Wi-Fi forum

  1. #31
    xxchixorxx's Avatar
    xxchixorxx no está en línea Stack level 3
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    Just added it to my family plan. The rep didn't even know about it and had to go check with his supervisor, but he did add it. He did deny the shared myfaves though, so who knows! Only weird thing is that on the page at "my tmobile", it only shows the family 4 pack as unlimited wi-fi calling. Maybe they should clear that up since the rep did say it was unlimited mobile to mobile too.

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  2. #32
    jonnyxedge's Avatar
    jonnyxedge no está en línea Stack Professional
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    Yeah I think this plan was like a last minute thing. Because a lot of csr reps didn't know about. I kmew about it about 2weeks prior but it does include mobile to mobie. The @home service. Nights and weekends. And each line has myfaves. ~via BB (wap.pinstack.com)~

  3. #33
    pdxmatts's Avatar
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    But do you have to have a family faves plan aleady to get it?
    ~via BB (wap.pinstack.com)~

  4. #34
    jonnyxedge's Avatar
    jonnyxedge no está en línea Stack Professional
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    Yes. If you aren't on myfaves then you would have to switch to a myfaves plan.
    ~via BB (wap.pinstack.com)~

  5. #35
    BryanS's Avatar
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    I've called and asked at a local corporate store. I haven't found anyone that has heard of this plan.

    What should I be asking for?

  6. #36
    absoluteevel's Avatar
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    Ask for SOC code umammtfb

  7. #37
    chsguyi69's Avatar
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    any one else find they promised shared fav five when I signed up for this promo, then, the favorites were not shared. 75% of my call in setting this up was explaining to me how I could share fav with each other on out family plan. TMO told me today, the plan was not shared five. Bait and switch

  8. #38
    GaryF's Avatar
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    You are correct and I agree that is what was said but honestly think it was confusion not purposeful deceit.
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