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I recently upgraded my laptop to Windows Vista Ultimate, installed the new desktop manage 4.2.1 ... Microsoft Windows forum

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    bafinneg's Avatar
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    Windows vista connection issues

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    I recently upgraded my laptop to Windows Vista Ultimate, installed the new desktop manage 4.2.1 and attempted to connect to my pearl, however when i connected the new hardware wizard appeared, it said it successfully installed my blackberry drivers however it failed to locate and install the drivers for a "RIM Composite Device". Has anyone else had this problem? or know how to fix this?

    Thanks in advance!

  2. #2
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    Re: Windows vista connection issues

    hi did you install the version 4.2.1 sp1

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    Re: Windows vista connection issues

    yes i took care of that already and still have the same problem, ive tried to uninstall/reinstall/repair/modify the new version but still the same problems.

    I have also adjusted the mass storage settings on the blackberry incase that made a difference but still no luck :/

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    Re: Windows vista connection issues

    ~via BB (wap.pinstack.com)~
    Did you install the 32 bit or 64 bit?

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    Re: Windows vista connection issues

    yep good shout because i believe it only works on the 32 bit windows

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    Re: Windows vista connection issues

    ah i installed the 64 bit windows

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    Re: Windows vista connection issues

    not to worry it does run on the 64 bit but apparently they are telling people to download the desktop software from your original carrier tmobile cingular etc , did you do that or just get it from blackberry ??

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    Re: Windows vista connection issues

    ahhh i downloaded from the blackberry site, ill start the download from tmobile right now!

    thanks for the info, ill post after i try the tmobile desktop manager if it works or not!

  9. #9
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    Re: Windows vista connection issues

    well I tried downloading the tmobile software(my carrier) and still no luck :/

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    Re: Windows vista connection issues


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    Re: Windows vista connection issues

    Did you get this fixed? I have the same issue and I am running 32 bit version of Windows Vista. I have tried a number of different versions and still cannot get it working. I keep getting that same error whenever I plug it in.

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    Re: Windows vista connection issues

    ~via BB (wap.pinstack.com)~ I don't even get an error. DM just doesn't see it!

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    Re: Windows vista connection issues

    ~via BB (wap.pinstack.com)~i have vista basic and I am using the desktop manager from RIM with no problem. I know I'm not being too much help, but I figured I'd let you know that it isn't hopeless! Goodluck!

  14. #14
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    Re: Windows vista connection issues

    Got the same problem with Vista Ultimate. Anybody got a solution

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    Re: Windows vista connection issues

    Go to the support section at blackberry.com and look up the new desktop manager that they issued for Vista.
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