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Hello, I am trying to install BB desktop onto my PC. It runs Windows installer ... Microsoft Windows forum

  1. #1
    astonmartinv's Avatar
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    Windows installer problem

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    Hello,

    I am trying to install BB desktop onto my PC. It runs Windows installer then a box pops up with a range of install parameters listed, with just one OK option to proceed. I press OK and then the box closes and the install ceases. I have tried all of the Windows installer fixes on MS knowledgebase to no avail and wondered if anyone knew what the cause might be and how to fix.

    Thanks, Marcus.

  2. #2
    Rcbjr's Avatar
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    Re: Windows installer problem

    You might want to try a clean uninstall befor you try to insall it again, Check out the procedure here, How To: Perform A Clean Uninstall Of Desktop Manager

    Other than that, I'm not sure what you can do.

    Rcbjr.
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  3. #3
    astonmartinv's Avatar
    astonmartinv no está en línea Stack level 1
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    Re: Windows installer problem

    I think the problem might be that I connected the BB first before loading the software. I have not actually managed to load the desktop software at all. Any idea how to easily reverse? Thanks, Marcus.

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