[astonmartinv]

Hello,

I am trying to install BB desktop onto my PC. It runs Windows installer then a box pops up with a range of install parameters listed, with just one OK option to proceed. I press OK and then the box closes and the install ceases. I have tried all of the Windows installer fixes on MS knowledgebase to no avail and wondered if anyone knew what the cause might be and how to fix.

Thanks, Marcus.

[Rcbjr]

You might want to try a clean uninstall befor you try to insall it again, Check out the procedure here, How To: Perform A Clean Uninstall Of Desktop Manager

Other than that, I'm not sure what you can do.

Rcbjr.

[astonmartinv]

I think the problem might be that I connected the BB first before loading the software. I have not actually managed to load the desktop software at all. Any idea how to easily reverse? Thanks, Marcus.