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hope someone can help... have a pearl and have probs with trackball being constantly depressed ... Microsoft Windows forum

  1. #1
    danny5171's Avatar
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    Newbie in gr8 distress... 8100 Pearl

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    hope someone can help... have a pearl and have probs with trackball being constantly depressed (sent 1200 blank texts to various contacts including several embarrassing forwarded ones - ouch!) so has to go back... never synch'd before but t-mobile say i'll lose all my contacts and really don't want to so trying to synch but pc isn't finding device... if it helps, toshiba satellite pro running xp... if you need any other info to help me please tell me how to get it... never had these problems with a pencil and paper when I was a kid! REWARD OFFERED!

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    Re: Newbie in gr8 distress... 8100 Pearl

    Danny, you may need to follow the steps outlined in this thread if your PC is not recognizing your device: http://blackberryforums.pinstack.com...uter_wont.html. Then you should be able to do a backup before you send the Pearl back. Let us know how you make out.

    Welcome to the Stacks.

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    Re: Newbie in gr8 distress... 8100 Pearl

    Push the button just a little bit harder, maybe you got a sticky ball !! if you still get it happening batt pull and try again

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    Re: Newbie in gr8 distress... 8100 Pearl

    what does it mean by install the handheld software?it's already there.

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    Re: Newbie in gr8 distress... 8100 Pearl

    You will have to wipe and REINSTALL the software. Try the OS located here http://blackberryforums.pinstack.com...ers_4_2_a.html


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    Re: Newbie in gr8 distress... 8100 Pearl

    you have to have the operating system for the device installed ON your machine.

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    Re: Newbie in gr8 distress... 8100 Pearl

    Quote Originally Posted by cherrichiodo
    you have to have the operating system for the device installed ON your machine.
    but how do i get the old OS off the BB?

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    Re: Newbie in gr8 distress... 8100 Pearl

    ~via BB (wap.pinstack.com)~

    Danny you have to download the os from rim and install it on your pc.

    Rogers has the newest os.

    Can someone post the link for me please?

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    Re: Newbie in gr8 distress... 8100 Pearl


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    Re: Newbie in gr8 distress... 8100 Pearl

    ~via BB (wap.pinstack.com)~

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