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I used to do tech support as a side business, and I totally feel for ... Microsoft Windows forum

  1. #16
    javatyger's Avatar
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    I used to do tech support as a side business, and I totally feel for you. A really good anti-virus program, that is FREE, and that I personally use to protect my laptop and desktop, is Avast! http://www.avast.com - it's free for home users.

    1st off, downlaod the program, then uninstall your previous AV program. Then, install Avast! and it will do a boot-scan, that should get rid of the virus.

    I love this program so I hope it works well for u. Good luck.

    ~via BB8330 (wap.pinstack.com)~

  2. #17
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    any news on the pc
    RedCurv07

  3. #18
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    Yeah, whats the latest?

  4. #19
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    depending on the age of the laptop, buy a $10 laptop drive to usb converter cable.. pull the hard drive and plug it into a computer that has up-to-date a/v software on it and then scan the drive..

    or reformat..

    whoever said to use system restore, that probably wouldn't work.. viruses are usually smart enough to get into system restore, meaning if you leave it enabled and successfully remove the virus, it can come back because its in system restore still.

  5. #20
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    System Recovery would work per the partition from HP is locked down will and is seperated from the main hd and i wasnt talking about an system restore i was talking about an Full System Recovery which completly formats the HD and replaces places an image from the Out-of-the-box state, I work for HP Tier 3 Technical Support deal with this on a day to day basis LOL
    RedCurv07

  6. #21
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    hey!! thats the same thing that is happening to my HP laptop.. thanks guys.. i will try that too.. =)

  7. #22
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    aol offers mcafee for free to its members. go to http://safety.aol.com

  8. #23
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    My fav free Antivirus program is AVG but free you cant beat either of these anti-virus programs
    Quote Originally Posted by nastyboy2 View Post
    aol offers mcafee for free to its members. go to http://safety.aol.com
    RedCurv07

  9. #24
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    So far so good. I did a pc recovery thingy and I'm not getting any errors or any problems related to the virus I had. Thanks a lot! I'll get back to you once I have it exactly how it was before wipe.
    BlackBerry Rocks!<-Check it out!

  10. #25
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    Sweet Glad to here it Let us know
    RedCurv07

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