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I try to run my desktop manager and I keep getting this message that the ... Microsoft Windows forum

  1. #1
    MedicalNerd's Avatar
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    Issue with Windows and Desktop Manager

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    I try to run my desktop manager and I keep getting this message that the program is having problems and needs to close.
    What the heck! I have downloaded this two times and now I get this! Errrr!
    Any ideas?

  2. #2
    diaz1023's Avatar
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    Re: Issue with Windows and Desktop Manager

    have you tried to uninstall and renistall the app, that will usually help the situation, also make sure to restart your computer after the uninstall
    Felipe Diaz

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  3. #3
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    Re: Issue with Windows and Desktop Manager

    If I do that am I going to loose what I have saved on the handset and my folders?

  4. #4
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    Re: Issue with Windows and Desktop Manager

    if you haven't been able to sync with the desktop manager yet, there will be nothing to loose, but are you using another program like outlook or something to have the data stored, such as address book or other?
    Felipe Diaz

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  5. #5
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    Re: Issue with Windows and Desktop Manager

    Well my issue seems to be intermittant and I have been able to sync before. I do have all my contacts saved to outlook and my other items like themes and games are saved on the pc but will I have to re-download this all or will it store in the pc and then x-fer when I re-install?

  6. #6
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    Re: Issue with Windows and Desktop Manager

    All the information you have on your phone will stay on your phone.

    After you have re-intstalled DM on your computer just do a backi up from your phone to PC and re sync outlook if needed.

    gaz.

  7. #7
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    Re: Issue with Windows and Desktop Manager

    ok I am going to give it a shot... here I go...again!
    Thank you,
    I will be crossing my fingers

  8. #8
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    Re: Issue with Windows and Desktop Manager

    Be sure to do a clean uninstall. I don't have a link to the instructions but a search in RIM's knowledgebase should turn it up pretty easily.

  9. #9
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    Re: Issue with Windows and Desktop Manager

    I used to have problems with desktop manager but with the latest version have seem to disappear.

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