Hey everyone... I'm a Mobile Handset Tech and Tier 1 BlackBerry Support for a local wireless company here on Guam. I've been here a few times when looking for solutions to some of my customers problems and I've found everyone here to be quite knowledgeable and helpfull to say the least. I hope to contribute what little I know to help fellow BB users... so if there's anything you think I might be able to help you with... feel free to ask.