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Hi to all, I was wondering if someone could help me with a BB issue. ... Northeastern US Stackers forum

  1. #1
    dantes2007's Avatar
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    New BB stacker form New York with a question

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    Hi to all, I was wondering if someone could help me with a BB issue.

    I have a BB 8700, I am unable to get reception anywhere with my current unit, I am using T-Mobile as my carrier, if I placed my SIMM card on a diferent T-Mobile Blackberry I get reception, is there something wrong with my BB8700? is there any setting on the device that I might have overlooked?

    Any answer would be appreciated!

  2. #2
    dtole's Avatar
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    Re: New BB stacker form New York with a question

    Did you get the BB used or refurbished? How long have you had it? Honestly, I would take it back to the store and exchange...
    D-Tole

  3. #3
    dantes2007's Avatar
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    Re: New BB stacker form New York with a question

    dtole, I did some troubleshooting with the fellows at the T-mobile blackberry support group and it seems that the BB was exposed to some water damage, their is a small square indicator in the back of the device that has a small tint of red, it should be solid white.
    The radio communicator for the device is defective.

    Thanks for your response.

    Best regards.

  4. #4
    dtole's Avatar
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    Re: New BB stacker form New York with a question

    No doubt...are they sending you another one? When you get the new one, add me on blackberry messenger...
    D-Tole

  5. #5
    dantes2007's Avatar
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    Re: New BB stacker form New York with a question

    Yes they are sending me a new one, it is still under the warranty.


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    Re: New BB stacker form New York with a question

    Hello dantes2007 and Welcome to PinStack ..hope you got this worked out!
    See the Official Latest OS threads updated regularly for All Devices.
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    PinStack Trust Guide


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    Re: New BB stacker form New York with a question

    Good thing they're sending you a new one. How did you get the water damage?

    ~via BB (wap.pinstack.com)~

  8. #8
    dantes2007's Avatar
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    Re: New BB stacker form New York with a question

    Hello lavagirl, it's all good now

  9. #9
    dantes2007's Avatar
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    Re: New BB stacker form New York with a question

    CreditloversCOM, the unit is not mine, working with Blackberries is part of my job.

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