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I have a bb 8310 and I can send files or ringtones to other phones,ex.motorola ... Bluetooth Connectivity forum

  1. #1
    mrw1974's Avatar
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    Question receiving files

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    I have a bb 8310 and I can send files or ringtones to other phones,ex.motorola
    but when someone tries to send me a file it says service not supported,why can I not receive files from other people?

  2. #2
    josephcaraccio's Avatar
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    are you sending as mms or via bluetooth?

  3. #3
    RogerG's Avatar
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    There's a setting somewhere that escapes me right now, but needs to be set to "receive using bluetooth". Can't remember exactly where it is, though (I'm up past my bedtime! LOL!).

    Anyway, you need to find where to change the setting and adjust accordingly.

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    RoGro is correct, Media Application>Press Menu Key>Receive Using BlueTooth

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    josephcaraccio's Avatar
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    Ya but he can receive the files he just can't open them from what he said. What kind of files are you trying to open?
    nonnasmyladie [@] vzw [Dot] blackberry [dot] net

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    kieranwest's Avatar
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    Actually thats NOT what he said. Please read the quote below.
    Quote Originally Posted by mrw1974 View Post
    why can I not receive files from other people?

  7. #7
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    Yes, I believe this BB needs to be in receive mode to get the file. Its in the media app>receive using bluetooth, then send from the other phone.

    ~via BB (wap.pinstack.com)~

  8. #8
    caven's Avatar
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    I have run into this before...at times the other handsets (non bb) will ask for a passkey I have tried leaving it blank and tried 0000 and that doesnt work

  9. #9
    Tre Lawrence's Avatar
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    Quote Originally Posted by caven View Post
    I have run into this before...at times the other handsets (non bb) will ask for a passkey I have tried leaving it blank and tried 0000 and that doesnt work
    Probably because they are using non-zero passcodes. Kid brother did that and has no clue what the passcode is.

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