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I installed the XPlayer using the Application Loader and after a few weeks, it's asking ... 3rd Party BlackBerry Software forum

  1. #1
    Kurdish17's Avatar
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    XPlayer Registration?

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    I installed the XPlayer using the Application Loader and after a few weeks, it's asking for a registration code, how do I get this? I clicked on the "?" at the bottom right, and it says this:

    Help: In registered mode the application requests the registration code. The registration code may be obtained by clicking on "Get Registration Code." You will be redirecting to a new page, scroll to the bottom of the page and click "Get Registration ID" The code will be generated automatically. Copy the code and go back to the registration screen, click on "Register" and paste the code if for any reason, you may not open the browser on your blackberry, you may register online from your PC, just go to http://shapeservices.com/register/xp...player_reg.php

    Sooo.....I can't access this on my phone, so I used my computer and it didn't work, how can I fix this? I really like the XPlayer, please help!

  2. #2
    brayndeded's Avatar
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    Id like to bump this cuz i just found a site that has xplayer, but i have no idea which dload i need. jar or jad or whatever they are. i have the 8830 WE,but was afraid to dload the wrong thing and mess it up.

  3. #3
    Kurdish17's Avatar
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    Does anyone know how to register this?

  4. #4
    SHAPE's Avatar
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    Dear users please download the latest version 1.0.1 at http://www.shapeservices.com/en/prod...er&platform=bb

    You can register the application by following the link http://shapeservices.com/register/xp...player_reg.php
    If you have troubles with registration, you can PM me your information, I will be glad to help you. All you need for registration is Installation Code, IMEI and email for your registration code to be sent.

    Best regards,
    Irene Collins
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  5. #5
    lalalili's Avatar
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    somehow it said that my installation number is invalid? please help.

    i cannot PM either.


    Quote Originally Posted by SHAPE View Post
    Dear users please download the latest version 1.0.1 at http://www.shapeservices.com/en/prod...er&platform=bb

    You can register the application by following the link http://shapeservices.com/register/xp...player_reg.php
    If you have troubles with registration, you can PM me your information, I will be glad to help you. All you need for registration is Installation Code, IMEI and email for your registration code to be sent.

    Best regards,
    Irene Collins

  6. #6
    SHAPE's Avatar
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    Dear lalalili,

    Please go to http://shapeservices.com/register/xp...player_reg.php and enter your Installation Code, PIN and an existing e-mail address there. You will receive a registration code that is supposed to be entered in the xPlayer.
    Please be attentive when inputting the code.
    It consists of symbols, letters and digits only, no spaces or special symbols.

    If you still face the problem, please denote what is the exact error message you receive, what steps do you perform.

    Looking forward to your reply.
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  7. #7
    lalalili's Avatar
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    Dear Shape,

    I still cannot register, i got this msg from the registration pages:
    Invalid installation code, please check and retry it

    I've retype and double check everything, none worked.


  8. #8
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  9. #9
    SHAPE's Avatar
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    Dear lalalili,

    I would recommend you to uninstall the application and download it again to get a new installation code. Then go to http://shapeservices.com/register/xp...player_reg.php and try to register with the new code.

    If this doesn't help, I'm afraid the only thing we can do right now is to kindly ask your installation code, PIN and email address and we will investigate the situation. You can send the information to support@shapeservices.com, denoting your user ID "lalalili" in the support form. Please inform me when you are going to send a support request.

    Thank you in advance and sorry for the inconvenience.
    Irene
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  10. #10
    lalalili's Avatar
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    Hi Irene,
    I've tried to reinstall it and it still gives me a same installation code.

    I'll send my information to the support e-mail that you've suggested.

    Thanks in advance

  11. #11
    SHAPE's Avatar
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    Dear users who had problems with registration,

    Please find the Installation code in the confirmation email.
    The PIN can be found on your BlackBerry: Options->Status->PIN

    Only in this case the registration will be completed.
    Thank you in advance!
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  12. #12
    legus's Avatar
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    hi i have same problem and i dont know what to do ??
    can some1 help me ??

  13. #13
    niran77@hotmail's Avatar
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    how do i know the installation code for xplayer?

    Quote Originally Posted by SHAPE View Post
    Dear lalalili,

    I would recommend you to uninstall the application and download it again to get a new installation code. Then go to http://shapeservices.com/register/xp...player_reg.php and try to register with the new code.

    If this doesn't help, I'm afraid the only thing we can do right now is to kindly ask your installation code, PIN and email address and we will investigate the situation. You can send the information to support@shapeservices.com, denoting your user ID "lalalili" in the support form. Please inform me when you are going to send a support request.

    Thank you in advance and sorry for the inconvenience.
    Irene

  14. #14
    legus's Avatar
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    i still need help i cant register it please help

  15. #15
    niran77@hotmail's Avatar
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    How do i find out the Installation Code for xPlayer?

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