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After d/l and attempting to install Google Maps (for the second time) my 7290 is ... 3rd Party BlackBerry Software forum

  1. #1
    ericball's Avatar
    ericball no está en línea Stack level 1
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    Question 'Undefine reset' loop after Google map's install

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    After d/l and attempting to install Google Maps (for the second time) my 7290 is now stuck in a resetr loop.
    Red led flashes, hour glas cycles and then I get a text box in really small font saying 'Undefine...Reset' with the word reset selected.
    • I can accept, in which case it cycles around and back again
    • Take out battery and leave for 5 mins, replace battery and same again
    • Accept reset and remove battery before hourglass displays, leave out for 5 min - same result
    Desktop software can't seem to find it either - help!

  2. #2
    cp6169's Avatar
    cp6169 no está en línea Device Pro
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    Re: 'Undefine reset' loop after Google map's install

    In my experience when this happens the device needs to be replaced. It happened to me once, and I did a hard reset and it worked fine. I have customers come in all the time with that error, and if the hard reset doesnt work usually the device went bad. Have you tried reinstalling the software? Let me know if I can be of any more help...

  3. #3
    N8DBB's Avatar
    N8DBB no está en línea Stack level 8
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    Re: 'Undefine reset' loop after Google map's install

    Try doing the steps in this link and see if you can't get past that...I hope you backed up your information though!
    http://blackberryforums.pinstack.com...76&postcount=7

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