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Originally Posted by SHAPE There is no problem with transferring SHAPE's applications to another Blackberry. ... 3rd Party BlackBerry Software forum

  1. #16
    Lowrider's Avatar
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    Re: Transferring 3rd Party Applications To A New Device

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    Quote Originally Posted by SHAPE
    There is no problem with transferring SHAPE's applications to another Blackberry.
    You can download them free of charge to your new device from our WAP-site:
    wap.shapeservices.com
    or from our Web-site:
    http://www.shapeservices.com/en/prod...hp?platform=bb
    Then register with the same licence code.

    If application tells you that licence is already in use you can reset it using online forms on our Web-site.
    For IM+:
    http://www.shapeservices.com/eng/licenceman/gate.php
    For Translator+, RDM+, TSMobiles, VNC+, Travel USA, DeskFinder, IM+ for Skype Software:
    http://www.shapeservices.com/eng/lic...standalone.php

    For Gmail Mobile and Gmail+Gtalk online reset is not available yet.
    You need to contact our support team, and we will reset the licence for you:
    http://www.shapeservices.com/en/support/?platform=bb

    Victoria
    Support Team
    SHAPE Services

    Too, bad your support isn't automated, cause they sure don't answer email anymore!
    -----------------------------------
    Thx a lot!
    Low
    OSU Buckeye's # 1

  2. #17
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    Re: Transferring 3rd Party Applications To A New Device

    Usually, when you buy a 3rd party application, you are buying a license for one device. But it's always been my policy just to give free upgrades when users get a new device.

    I can understand why some developers don't though. It's expensive to keep software up to date and running on the newest devices. It's helpful to recover some of those costs.
    ---------------------------------------------------
    Visit http://mobile.nickelbuddy.com on your BlackBerry browser to download free trials.

  3. #18
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    Re: Transferring 3rd Party Applications To A New Device

    Dear Users, now you don't have to reset the license if you changed your BlackBerry!
    You can just enter your license on the new device. This license won't be available for the previous device. The maximum reset options is set up to 5 times per month. If another reset is needed you can contact our support team at support@shapeservices.com

    If you have forgotten your license you can use our license reminder http://www.shapeservices.com/en/supp...e_reminder.php

    If you have changed your BlackBerry for other mobile device or vise versa please contact us via email, we will be glad to exchange your license code for the other device.
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  4. #19
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    i downloaded the gps software to my 8320 y does it say communication failure and what is the way to fix it

  5. #20
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    Vic, the 8320 is WiFi, and I don't think it will work with GPS unless you get a GPS antenna, but I am just beginning to learn my new 8310, which has GPS -- an upgrade from my Pearl.

  6. #21
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    Quote Originally Posted by vicbot View Post
    i downloaded the gps software to my 8320 y does it say communication failure and what is the way to fix it
    Hello,

    BB 8320 doesn't have a built-in GPS receiver, that is why you need to connect to an external GPS receiver to record tracks.
    Victoria
    Head of QA & Customer Care
    SHAPE Services

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