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Hi, i've a great problem, with email images in BBsmart or Empower: the 8310v, don't ... 3rd Party BlackBerry Software forum

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    simplyfabio's Avatar
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    Problem with Email Images

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    Hi, i've a great problem, with email images in BBsmart or Empower:
    the 8310v, don't display images! Only a logo with the draw of a little blackberry...

    I've open all the connection in my device for the applications. (I've a BIS)

    Please, help me!

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    Re: Problem with Email Images

    Under Options in BBSmart have you enabled "Display Images in Email"?
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    Re: Problem with Email Images

    Quote Originally Posted by simplyfabio
    Hi, i've a great problem, with email images in BBsmart or Empower:
    the 8310v, don't display images! Only a logo with the draw of a little blackberry...

    I've open all the connection in my device for the applications. (I've a BIS)

    Please, help me!
    simplyfabio - for Empower please ensure,

    1. That you have set Images ON under options.
    2. If Images don't appear please check that you have your APN settings set correctly for your Carrier and Country. A list of APN settings for most major carriers is in the following thread at Pinstack
    http://blackberryforums.pinstack.com...t_carrier.html
    3. Try switching ON "Force TCP/IP" if the above does not yeild results.

    In case of issues, feel free to drop me a PM.

    Thanks!
    Ani.

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    Re: Problem with Email Images

    Quote Originally Posted by Lavagirl
    Under Options in BBSmart have you enabled "Display Images in Email"?
    Yes!
    BBsmart, in test connection, tell me that BIS can't connect, but i've the two blue arrows in the right top corner!
    And when i select manually "show images", it shows me that logo, like Empower!

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    Re: Problem with Email Images

    Yes, i've tried.
    Then, i've a BIS from Vodafone Italy.
    When i've just bought the 8310, BBsmart was ok!
    But i couldn't install theme for 8300! Then, like i've read in forums, i have to install the respective firmware, but, for Vodafone italy, it's the UK version!
    From that, i'don't view image with empower or BBsmart. My APN, in italy, must be free for BIS and Vodafone. Only for some programs, i should configure the Vodafone APN, but i this case, i PAY!!!
    Is possible an issue of the firmware UK??

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