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Hi, I've downloaded the RSS newsreader program Newsclip from VirtualReach.com. When I attempted to run ... 3rd Party BlackBerry Software forum

  1. #1
    mscmsc's Avatar
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    problem installing VirtualReach newsclip on 8700g

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    Hi,

    I've downloaded the RSS newsreader program Newsclip from VirtualReach.com. When I attempted to run it for the first time, I get a cryptic error message " A problem occurred trying to access or update your account". Are there some sort of internet access setting on the BB I need to configure? I am running and 8700g on T-Mobile.

    Thanks,

    Mark
    Mark
    Boston, MA

  2. #2
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    Re: problem installing VirtualReach newsclip on 8700g

    From virtual reach:
    I can not communicate with the network anymore. What should I do?

    Here are some suggestions to help you resolve connectivity problems. In these cases, the error "A problem occurred when trying to create or access your account." is usually displayed.

    1. Sometimes service books go missing, you will know when your Blackberry can't connect to the network anymore, can't view attachments or your missing your browser. It's a fairly easy fix, you can call your service provider and wait 30 minutes on the line for them to resend your service books or you can do it. See this link below for additional information.
    http://blackberryforums.pinstack.com...ser_email.html

    2.It is possible that there is a problem with the TCP configuration on your account. To resolve this, please contact your carrier and ask to speak with Blackberry technical support. Tell them that you need to make sure that TCP is enabled on your account. If they tell you that it is already enabled, please ask them to reset the configuration on the APN.

    Find your carrier setting here:
    http://blackberryforums.pinstack.com...hlight=apn+tcp

    Good luck!

  3. #3
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    Re: problem installing VirtualReach newsclip on 8700g

    Good choice on an RSS reader!! I've tried about a dozen (paid & free) and Newsclip was finally the one I chose.

    If you can't figure it out, submit a case with their online form.

    Not only did I get a reply which explained the solution, someone called a day after that just to make sure everything was working!!! That's support!

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    Re: problem installing VirtualReach newsclip on 8700g

    it is a good program....if you contact their support and let them know the error you are getting and them will respond.
    good luck
    Deucedst

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    Re: problem installing VirtualReach newsclip on 8700g

    what is the price for this software

  6. #6
    Lewis's Avatar
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    Re: problem installing VirtualReach newsclip on 8700g

    ~via BB (wap.pinstack.com)~

    There is an annual subscription, but it works out to about $2 / month.

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