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Originally Posted by mosaeus looks like I'll have to pull out the ole PC to ... 3rd Party BlackBerry Software forum

  1. #91
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    AW: Re: New beta-testing - Mobiscope: Easy Home Surveillance

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    Quote Originally Posted by mosaeus View Post
    looks like I'll have to pull out the ole PC to check this one out. any chance of a mac download in the future?

    Yes, we are going to release Mac version in future.

    Victoria
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  2. #92
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    Re: AW: Re: AW: Re: AW: Re: New beta-testing - Mobiscope: Easy Home Surveillance

    Quote Originally Posted by SHAPE View Post
    We have released version 1.4.27 that should fix the problem.
    You would need to update Mobiscope desktop only.

    Update is available at: http://mobiscope.com

    Victoria
    Support Team
    SHAPE Services
    www.shapeservices.com
    OK thanks Victoria. I just upgrade my desktop to version 1.4 and it works great.
    Another question, I still have version 1.3 on my BB and it works ok.
    But should I update that now also and is there an OTA link for it.
    Again thanks
    Needed to get a replacement 8330 Curve again, so I got a New pin and it's in my profile... Got 8330m now!

  3. #93
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    AW: Re: AW: Re: AW: Re: AW: Re: New beta-testing - Mobiscope: Easy Home Surveillance

    Quote Originally Posted by BklynEddie View Post
    OK thanks Victoria. I just upgrade my desktop to version 1.4 and it works great.
    Another question, I still have version 1.3 on my BB and it works ok.
    But should I update that now also and is there an OTA link for it.
    Again thanks
    Yes, please update Mobiscope Blackberry client also.
    You could download it OTA at http://wap.shapeservices.com

    Victoria
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  4. #94
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    Re: AW: Re: AW: Re: AW: Re: AW: Re: New beta-testing - Mobiscope: Easy Home Surveilla

    Quote Originally Posted by SHAPE View Post
    Yes, please update Mobiscope Blackberry client also.
    You could download it OTA at http://wap.shapeservices.com

    Victoria
    Support Team
    SHAPE Services
    www.shapeservices.com

    Thanks Victoria... Did you see my earlier note about testing capture devices versus cameras (the Multi Camera view)

    I am in Norway and not able to test it like I previously committed. My apologies.

  5. #95
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    Re: AW: Re: AW: Re: AW: Re: AW: Re: New beta-testing - Mobiscope: Easy Home Surveilla

    Quote Originally Posted by SHAPE View Post
    Yes, please update Mobiscope Blackberry client also.
    You could download it OTA at http://wap.shapeservices.com

    Victoria
    Support Team
    SHAPE Services
    www.shapeservices.com
    Hi Victoria,
    New problem! I downloaded 1.4 from the OTA link and now
    it does not work on my BB. I keep getting the error message
    >>>>Error starting Mobiscope Module 'Mobiscope' has a verification error
    2067 at offset 5fde<<<<
    Any ideas?? When I had 1.3 installed it worked great.
    After I installed 1.4, I deleted 1.3.
    Needed to get a replacement 8330 Curve again, so I got a New pin and it's in my profile... Got 8330m now!

  6. #96
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    Re: New beta-testing - Mobiscope: Easy Home Surveillance

    bb 8320 over uma w/ Logitech QuickCam Orbit

    Works great, no problems.

    It randomly disconnects sometimes (10-15min).

    Install fast and easy.

    Would like to see:

    Pan/Zoom/Tilt for Orbit.

    Linux bins for camera

  7. #97
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    Re: New beta-testing - Mobiscope: Easy Home Surveillance

    this is awesome. just downloaded, now i can see if my roommate is actually taking my laptop to his classes when im at work. whoever though of this software kudos!!!!

  8. #98
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    Re: New beta-testing - Mobiscope: Easy Home Surveillance

    Installed it on Vista Business, VZW Pearl, and Microsoft LifeCam VX-3000 and ran it with no errors.

  9. #99
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    Re: New beta-testing - Mobiscope: Easy Home Surveillance

    Sorry. I guess I typed too soon. I did run into a small problem. I am unable to delete a saved video through the application. A pop up box comes up: "File cannot be deleted. File is busy." If I delete the file from Windows Explorer, the Vista UAC prompts first to allow me to continue.

  10. #100
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    Re: New beta-testing - Mobiscope: Easy Home Surveillance

    I'm getting "channel initialization failed" on my BB after I connect. I'm using a microsoft lifecam vx-3000. It seems that the camera is incompatible because I'll choose preview in the mobiscope desktop and instead of a picture I get "channel initialization failed" on the PC. I'm running Vista, BB 8700c with 4.2 OS. Any help would be great.

  11. #101
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    Re: New beta-testing - Mobiscope: Easy Home Surveillance

    Pretty Cool... Only one thing, When I start my PC with Mobiscope on startup it freezes the camera.

  12. #102
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    Re: New beta-testing - Mobiscope: Easy Home Surveillance

    Problem resolved. I finally got the program working. I found out that if you have more than one tv tuner turned(enabled in device manager) on the program sees the camera but will not be able to use it and you will receive the error: channel initialization failed. I read the log file and was getting the error when my webcam was considered camera 2. My two tv tuners were showing up in the pull down. (ANGEL II MPEG device). Since the webcam is a VX-3000 I'm assuming it was put last because of alphabetical order. So....ANGEL II was 0, ANGEL II was 1, and webcam was 2.

    I disabled one of my tv tuners so my webcam was considered camera 1 and it then worked. It also worked when I disabled all of my tuners (bad because I do use one for media center) and the webcam was camera 0. So to me it seems that there is a problem when your webcam is labled 2 or higher within the program. I hope this makes sense. I'll try to clarify further if it does not.

  13. #103
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    AW: Re: AW: Re: AW: Re: AW: Re: AW: Re: New beta-testing - Mobiscope: Easy Home Surve

    Quote Originally Posted by BklynEddie View Post
    Hi Victoria,
    New problem! I downloaded 1.4 from the OTA link and now
    it does not work on my BB. I keep getting the error message
    >>>>Error starting Mobiscope Module 'Mobiscope' has a verification error
    2067 at offset 5fde<<<<
    Any ideas?? When I had 1.3 installed it worked great.
    After I installed 1.4, I deleted 1.3.
    We will check this situation.

    Final release is coming soon.

    Victoria
    Support Team
    SHAPE Services
    www.shapeservices.com
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  14. #104
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    AW: Re: New beta-testing - Mobiscope: Easy Home Surveillance

    Quote Originally Posted by parrie View Post
    Sorry. I guess I typed too soon. I did run into a small problem. I am unable to delete a saved video through the application. A pop up box comes up: "File cannot be deleted. File is busy." If I delete the file from Windows Explorer, the Vista UAC prompts first to allow me to continue.
    Most likely, the problem is that file is being used by Mobiscope Desktop or Mobiscope Blackberry client.

    Victoria
    Support Team
    SHAPE Services
    www.shapeservices.com
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  15. #105
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    AW: Re: New beta-testing - Mobiscope: Easy Home Surveillance

    Quote Originally Posted by markmercado View Post
    Pretty Cool... Only one thing, When I start my PC with Mobiscope on startup it freezes the camera.
    Please let us know your webcam model.

    Victoria
    Support Team
    SHAPE Services
    www.shapeservices.com
    Victoria
    Head of QA & Customer Care
    SHAPE Services

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