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Am I the only experiencing issues with the newest version of IM+? I want to ... 3rd Party BlackBerry Software forum

  1. #1
    N8DBB's Avatar
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    IM+, What is the Deal?

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    Am I the only experiencing issues with the newest version of IM+? I want to know if its just me or if its a larger issue?

    Issues I have been having:

    1. Randomly logs off and says "Blackberry null".

    2. When trying to log on, it takes forever and won't connect

    3. When logged all, all of a sudden one of the IM Clients (AOL, Yahoo, MSN, etc) will log off saying "invalid password".

    4. Keeps asking for registration code at random and running connection tests after I have registered it like 20 times already!

    5. Messages take forever to receive. Seems as if most of the time the only way that I get incomming messages after someone sends me an initial message is that I have to send a message to them in order to get all the messages to cue to my phone, which usually like 10 come through at a time (that make sense?)

    6. Duplicate messages being posted over and over and over and over again. Like someone saying "Hey, are you there? I Need to talk to you" and it coming through like 7 times back to back to back.

    7. Deactiviting connection. It goes to deactivate and goes through the process, but when it gets to the end it won't go to the homescreen, which usually means I have to do a soft reset.

    I NEVER had ANY of these problems out of the beta version of 4.1. But now it seems like one of the above is happening on an average of once every 45 minutes.

    Is my Berry just rejecting this program or what?

  2. #2
    Moridar's Avatar
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    Re: IM+, What is the Deal?

    My gmail does that... the multiple sends part... I'll get a message over and over. i just logged out of gmail and used the one my screen instead of in IM+

    6. Duplicate messages being posted over and over and over and over again. Like someone saying "Hey, are you there? I Need to talk to you" and it coming through like 7 times back to back to back.

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    trigga15's Avatar
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    Re: IM+, What is the Deal?

    i havent heard of many issues like that...but doenst IM+ cost around 50 bucks...and its doing all this? crazy

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    Re: IM+, What is the Deal?

    There are alternatives to im+. Personally, I'm not payin 50 for a messenger program.

  5. #5
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    Re: IM+, What is the Deal?

    Quote Originally Posted by N8DBB
    3. When logged all, all of a sudden one of the IM Clients (AOL, Yahoo, MSN, etc) will log off saying "invalid password".
    Google Talk does that to me as well.


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    Moridar's Avatar
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    Re: IM+, What is the Deal?

    Might be a bug in IM+ and would need to be reported to ShapeServices. Someone have an email address to inform them of this thread?

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    daolao24's Avatar
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    Re: IM+, What is the Deal?

    I'm haviing all the same issues as N8D88. I'm working with Shape, but they have not fixed it yet

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    N8DBB's Avatar
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    Re: IM+, What is the Deal?

    I know Shapes email,

    Victoria is who I have been working with

    imsupport@shapeservices.com

    They have tried to help but to no avail..

    I am seeing if its me alone or others involved.

  9. #9
    N8DBB's Avatar
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    Re: IM+, What is the Deal?

    UPDATE:

    now all of sudden this program is working PERFECT like it used to and is supposed to.

    INSTANT incomming messages, not dropping connections, etc.

    Let's see how long that lasts.

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