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~via BB (wap.pinstack.com)~. I have to say for the most part I am impressed with ... 3rd Party BlackBerry Software forum

  1. #226
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    Re: IM+ All-in-One Messenger v.5.0 beta-testing

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    ~via BB (wap.pinstack.com)~. I have to say for the most part I am impressed with the im+ there are a few bugs but nothing bad at all. I am on a pearl and have no problem connecting or staying connected other than when I receive a call, but it reconnects promptly

  2. #227
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    Re: IM+ All-in-One Messenger v.5.0 beta-testing

    ~via BB (wap.pinstack.com)~also the time it took to access my address book was about 10 seconds. I haven't had any problems. Also thanks for the opertunity to participate in this beta testing

  3. #228
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    Re: IM+ All-in-One Messenger v.5.0 beta-testing

    ~via BB (wap.pinstack.com)~

    My address book was loaded quickly also. I had no wait time.about 10 seconds also

  4. #229
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    Re: IM+ All-in-One Messenger v.5.0 beta-testing

    Quote Originally Posted by Basf
    When I try to add credits, I go to menu and select "Get Voucher". It startes the Browser. But I don't have service books in my phone, I use direct TCP connection (my carrier doesn't support blackberry services). So is there another way to get voucher for users like me. For example, for browsing I use Opera mini, so if there will be an adress I can do it with Opera.
    Yes, we are aware of this problem.
    I agree that there should be an alternative way of getting voucher.
    We will see what we can do with this.


    Quote Originally Posted by Basf
    And the second thing I mentioned. I have Jabber account, for chat it works OK, but I couldn't find the way to use transports and conferences on Jabber server. Does it exist or no?
    Jabber conferences are not supported.
    As for transports, I am not sure what you mean.

    Victoria
    IM+ Support Team
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  5. #230
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    Re: Question

    Quote Originally Posted by Basf
    I waited for 5-minutes for several times and still have the problem with the adres book. As far as I understood when I select "Address Book" from SMS menu it brings the first 10 numbers. If I choose one of these numbers, everything is OK. But when i scroll to next screen (contacts from 11 to 20) it still remember odl screen numbers, i.e. if I select 11th contact it shows me the number of 1st contact, 12th - 2nd......It doesn't update the numbers, keep showing only ten first numbers for all contacts!
    Thank you for feedback!

    It seems that you have found one more bug with address book.
    We will investigate this situation too.
    How many contacts do you have in address book and what is your Blackberry model?

    Victoria
    IM+ Support Team
    SHAPE Services
    www.shapeservices.com

  6. #231
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    Re: IM+ All-in-One Messenger v.5.0 beta-testing

    Quote Originally Posted by nmadd
    Me again.
    I received a "java.lang.StringIndxOutOfBounds.Exception" for the third time yesterday. This seems to happen when I am disconnected from all of my services (Yahoo, Live, Google) and then I go to the Service screen, and select Connect All on the menu. I then immediately receive this exception.

    Let me know if you want the logs again. Thanks!
    This has occured twice more since I posted yesterday. Other than this I have not had any major problems with the beta. Thanks!

  7. #232
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    Re: IM+ All-in-One Messenger v.5.0 beta-testing

    Quote Originally Posted by SHAPE
    Jabber conferences are not supported.
    As for transports, I am not sure what you mean.

    Victoria
    IM+ Support Team
    SHAPE Services
    www.shapeservices.com
    Saying transports I mean gateways that allow user to connect to other protocols. Of course the main protocols already exist in IM+, but with jabber transports support user will be able to use IM+ to connect to almost every protocol (if its installed on the jabber server).

  8. #233
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    Re: Question

    Quote Originally Posted by SHAPE
    Thank you for feedback!

    It seems that you have found one more bug with address book.
    We will investigate this situation too.
    How many contacts do you have in address book and what is your Blackberry model?

    Victoria
    IM+ Support Team
    SHAPE Services
    www.shapeservices.com
    I have 150 contacts in my address book and my Blackberry model is 8700g.

  9. #234
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    Re: IM+ All-in-One Messenger v.5.0 beta-testing

    ~via BB (wap.pinstack.com)~

    I am using a BB 8100 and these problems don't seem to happen to me, I have ran all the msgrs at once all day and other than having to log back in after a phone call I haven't had any problems

  10. #235
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    Re: Try new SMS function in IM+ FREE BETA Version

    Quote Originally Posted by reddog187
    When I try to send an SMS it just locks at "Loading address book Please wait..."
    As for problem with address book usage, our developers have compiled
    a special version.
    You can download it from link I have sent you in private message to your computer and install using Blackberry Desktop Manager.

    Please try to access address book using this version.
    If the problem persists, please try to press "Back" button and go to
    IM+ mail screen. Here you will be able to select "Support" and send
    us a request.

    Victoria
    IM+ Support Team
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  11. #236
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    Re: IM+ All-in-One Messenger v.5.0 beta-testing

    Quote Originally Posted by Basf
    Saying transports I mean gateways that allow user to connect to other protocols. Of course the main protocols already exist in IM+, but with jabber transports support user will be able to use IM+ to connect to almost every protocol (if its installed on the jabber server).
    No, this functionality is not supported.

    Victoria
    IM+ Support Team
    SHAPE Services
    www.shapeservices.com

  12. #237
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    Re: Question

    Quote Originally Posted by Basf
    I have 150 contacts in my address book and my Blackberry model is 8700g.

    Thanks, we will investigate this situation.

    Victoria
    IM+ Support Team
    SHAPE Services
    www.shapeservices.com

  13. #238
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    Re: IM+ All-in-One Messenger v.5.0 beta-testing

    Quote Originally Posted by nmadd
    Here's one:
    At least in the Notifcations settings, Custom sounds are not muted when the Volume is set to Mute. It is quieter than the Low setting but it is definitely not muted.

    We need some more information for investigating this problem.
    Which profile was set on Blackberry at this moment?

    Victoria
    IM+ Support Team
    SHAPE Services
    www.shapeservices.com

  14. #239
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    Re: IM+ All-in-One Messenger v.5.0 beta-testing

    Quote Originally Posted by SHAPE
    We need some more information for investigating this problem.
    Which profile was set on Blackberry at this moment?

    Victoria
    IM+ Support Team
    SHAPE Services
    www.shapeservices.com
    I can't recall. I'll test it out again tonight.

  15. #240
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    Re: IM+ All-in-One Messenger v.5.0 beta-testing

    Unable to download ! can any one suggest me a better way ?

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