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Hey all! New here, but not new to the BB... just installed IM+, and I ... 3rd Party BlackBerry Software forum

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    tmcmulli's Avatar
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    IM+ on my 7290

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    Hey all! New here, but not new to the BB... just installed IM+, and I love it!!! But... I don't get incoming calls... Is that just the way IM+ works on a BB?

    Help!!!

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    Rcbjr's Avatar
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    Re: IM+ on my 7290

    tmcmulli, Welcome to PinStack.

    I don't think this is the way it is meant to be. I always thought that Phone Calls had Priority over Data. I really don't know what to suggest, except to try a Cold Reboot (Battery Out, wait 15-30 sec, Battery Back in).

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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    Re: IM+ on my 7290

    Hi tmc. are you not getting phone calls while running IM+, or not at all? Hopefully the reboot works for you.

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    SHAPE's Avatar
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    Re: IM+ on my 7290

    Quote Originally Posted by tmcmulli
    Hey all! New here, but not new to the BB... just installed IM+, and I love it!!! But... I don't get incoming calls... Is that just the way IM+ works on a BB?

    Help!!!
    Hello!
    You can try to change connection transport option in application settings. There're BIB-S or Direct connection options in IM+.
    Set one of them and try to connect.
    Also you can change your data plan in this situation.

    Kate,
    SHAPE Support Team
    SHAPE Services
    www.shapeservices.com

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