[jonnyxedge]

I'm giving it a shot now. I've just downloaded the application. ~via BB (wap.pinstack.com)~

[SHAPE]

Originally Posted by geoffm

Em.. now, this logging in, logging out is driving my contacts crazy...

Would you please send us request from IM+?
We will investigate this situation.
Please select Support / Send request.

Victoria
IM+ Support Team
SHAPE Services
www.shapeservices.com

[SHAPE]

Originally Posted by Krad

i can't log into any services... it hangs up for like 5 mintues. However my bes is going through my companies internet and we have many ports blocked.. I usually like to use port 80 for im ports or ssl. No dice... removed it.

If you sent us your logs from IM+, we could help you.


We recommend everybody who has any kind of connectivity problem, please send us your logs for investigation. Just select Support / Send request from the menu.

Victoria
IM+ Support Team
SHAPE Services
www.shapeservices.com

[Lowrider]

Hey bro, can u look at my tech question and give me an answer? Say's i'm logged on GTalk but I'm not, is there a way to log a problem if your app thinks it is working? plz

[SHAPE]

Originally Posted by peterme

Victoria, I have several 3rd-party apps running on my 8700g which access the BB profiles! How can you say that!

We will continue working on this.
Surely we would like IM+ to work with BB profiles!

Our developers will contact RIM with this question.

Victoria
IM+ Support Team
SHAPE Services
www.shapeservices.com

[SHAPE]

Originally Posted by rkkeller

______

How do you end a "opened conversation" so it closes from the "opened conversation" section ?

Similiar to above but how do you cancel/delete "Alerts" and system messages ?

_______

Thanks a lot for your comments!

We are aware of this problem. It will be fixed soon.

Victoria
IM+ Support Team
SHAPE Services
www.shapeservices.com

[StaceyRVC]

~via BB (wap.pinstack.com)~ anyone else having a problem connecting this morning?

[SHAPE]

Originally Posted by rkkeller

My friends "away status" dont seem to work from AIM.

Would you please describe in more details?

What statud do you see in IM+?
Do you know what AIM application your friend uses (name and version number)?

Victoria
IM+ Support Team
SHAPE Services
www.shapeservices.com

[SHAPE]

Originally Posted by rkkeller

I was just logged off Yahoo with the bad password issue in 5.0.1. I will send the log.

Thank you for your logs!
Our developers will investigate this situation.

Victoria
IM+ Support Team
SHAPE Services
www.shapeservices.com

[SHAPE]

Originally Posted by Juliejam

Does this use data or SMS?

IM+ has nothing in common with SMS service. IM+ is using your GPRS
connection only.

Victoria
IM+ Support Team
SHAPE Services
www.shapeservices.com

[StaceyRVC]

~via BB (wap.pinstack.com)~ just sent my logs for the connection/disconnection problem

[sunnie_daze]

~via BB (wap.pinstack.com)~
I updated last night and I'm able to log in now. Still getting the authorization error for yahoo.

One comment on conversations though is scrolling through the conversation is difficult. Either it goes all the way to the top or it skips ove the part of the dialog I want to revisit

[rkkeller]

I really like the new interface and graphicS and I think its a huge improvement over version 4.

Not for anyone here but I saw people complianing in another thread. Please keep in mind this is still a "beta" and bugs, problems, etc... are to be expected. If your not willing to put up with some problems dont use "beta" software.

[Lowrider]

I sent logs too! Hope this helps

[SHAPE]

Originally Posted by sunnie_daze

~via BB (wap.pinstack.com)~
I updated last night and I'm able to log in now. Still getting the authorization error for yahoo.

Please send us a log from Support / Send request.
We will investigate this situation.


Victoria
IM+ Support Team
SHAPE Services
www.shapeservices.com