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I am also getting address book errors (edited from a different source). Thanks for posting ... 3rd Party BlackBerry Software forum

  1. #61
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    I am also getting address book errors (edited from a different source).

    Thanks for posting this! I didn't realize the problem was related to GPSed so I tried fixing the problem using the troubleshooting steps from RIM.

    Uninstalling GPSed fixed it.

    ~via BB (wap.pinstack.com)~

  2. #62
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    Echt and jrusch,

    Please denote when the problem occurs.
    What steps do you perform for this error to occur?
    Any additional information is welcome.
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  3. #63
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    I have GPSed installed right now:

    1. Go to my Address Book, select an existing contact, and then edit.
    2. Make a change. For example, I add a 2nd work phone number.
    3. Select Save.
    4. Attempt to close address entry. Select save again. Get error: Address updated externally. Changes will be lost and the viewer closed.
    5. Only way to close entry is to select Discard.

    Uninstall GPSed. Make same changes to address entry, no error.

    I was getting this error on my 8830. About 2 weeks ago I switched to an 8330. I'm still getting the error. I tried the troubleshooting steps outlined on RIMs support page for this error. Specifically, the steps to wipe out the address book. After deleting it I created a test entry and then tried the editing steps above. I get the error again.

  4. #64
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    Thanks for the detailed description. I will forward this to our developers.
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  5. #65
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    Quote Originally Posted by jrusch View Post
    I have GPSed installed right now:

    1. Go to my Address Book, select an existing contact, and then edit.
    2. Make a change. For example, I add a 2nd work phone number.
    3. Select Save.
    4. Attempt to close address entry. Select save again. Get error: Address updated externally. Changes will be lost and the viewer closed.
    5. Only way to close entry is to select Discard.

    Uninstall GPSed. Make same changes to address entry, no error.

    I was getting this error on my 8830. About 2 weeks ago I switched to an 8330. I'm still getting the error. I tried the troubleshooting steps outlined on RIMs support page for this error. Specifically, the steps to wipe out the address book. After deleting it I created a test entry and then tried the editing steps above. I get the error again.
    I also have the exact same problem. After removing GPSed, the problem stops. What's weird is that I've had GPSed installed for a long while now, but the problem only surfaced about a week ago. I didn't install a new version around the time the problem started so I don't know what it could be.

    btw, I have a Blackberry Pearl 8130
    Last edited by atomicrabbit; 07-29-2008 at 06:02 PM.

  6. #66
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    This issue is in the development right now, no update yet available, sorry.
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  7. #67
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    Unable to upload to gpsed.com

    Hello SHAPE team:
    I have problem uploading my track OTA and I hope you can help me with it.

    When I try to upload a track (menu->upload to GPSed.com), the application show me a dialog box (Login to GPSed.com). I filled up the Username and password, and clicked on the ok button. At this point, a Yes-No dialog box appeared with the following text "The GPSed for BlackBerry application requires Bluetooth to be enabled. Enable Bluetooth?"

    I don't know why uploading requires a Bluetooth connection.

    If I click no, the dialog box will appear a few time before showing up the message box "Registering installation..." and "Error when sending. server error"

    If I enable to bluetooth connection. The application displayed the message "Registering installation ..." and "Error when sending. server error"

    This is my setup: Blackbery Curve 8310. Use BB transport: Use BIS transport. (tried Direct TCP, and WAP Connection too with the same result). OS: 4.2.2.181. GPSed version 1.0

    Thanks in anticipation
    Last edited by spyong; 08-21-2008 at 09:53 AM. Reason: Typo in title

  8. #68
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    If you tryied all the connection types and are sure that you Internet connection is OK (other Internet applications work fine) the only workaround we can tell is sending your file to your PC and then uploading to the GPSed.com from the PC.
    Victoria
    Head of QA & Customer Care
    SHAPE Services

  9. #69
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    Thumbs up GPSed Pro

    By the way, now GPSed Pro is available:

    Valued PRO features of GPSed

    All features that you have already got accustomed to use in GPSed free basic version you will find in Pro, but new features make this version really efficient:

    • Lifetime support via e-mail.
    • "SOS" button for instant position alerts over SMS or email.
    • Live tracking with small intervals (up to 3 seconds).

  10. #70
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    have you fixed the problem mentioned above??

  11. #71
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    Smile GPSed

    Hi there
    Please contact support@gpsed.com for any question on GPSed.
    They will reply quickly and in details.

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