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Hi Folks, Lately when I've tried to view .jpg and .gif attachments in gmail, I ... 3rd Party BlackBerry Software forum

  1. #1
    dogNamedMerl's Avatar
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    Gmail attachment problems

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    Hi Folks,

    Lately when I've tried to view .jpg and .gif attachments in gmail, I get the following error:
    "Sorry, we can't show a preview for this attachment type."
    The strange thing is that it used to work-- for the same emails!

    Does anyone have any ideas about this?

    Thanks!

  2. #2
    dasupaman23's Avatar
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    Re: Gmail attachment problems

    Did you download the attachment? Also maybe try resending your service books.

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    mitchie55's Avatar
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    Re: Gmail attachment problems

    Open ur browser, go to options - browser config - emulation mode - change it to Microsoft IE - then save changes and go to GMAIL.

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    dogNamedMerl's Avatar
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    Re: Gmail attachment problems

    ~via BB (wap.pinstack.com)~
    Sorry folks, I didn't make it clear that I'm using the gmail client, not web interface. Thanks for the help so far though!

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    dogNamedMerl's Avatar
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    Re: Gmail attachment problems

    ~via BB (wap.pinstack.com)~
    Ok folks, it's working now for no reason that I can explain. I'll post here if I determine the cause of the intermittant behavior. Thanks again for the help!

  6. #6
    dasupaman23's Avatar
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    Re: Gmail attachment problems

    Did you try a battery pull? AKA: The ultimate fix for EVERYTHING! ?

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    Re: Gmail attachment problems

    Thought cursing your device, knocking it against a desk then reloading the OS was the ultimate fix???

    You mean this whole time I coulda just been doing a battery pull?!?!

    DOH!
    ~via BB (wap.pinstack.com)~

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    Re: Gmail attachment problems

    Whoa.. You mean you can download attachments on gmails' BB app? I got the "no preview" error when I tried downloading files too.

    I have since reloaded my OS. I'm going to try again.

    BReady

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    Re: Gmail attachment problems

    nope! Still get the "can't preview" message. Are you guys actually able to view attachments on the j2me gmail app?

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    dogNamedMerl's Avatar
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    Re: Gmail attachment problems

    Quote Originally Posted by bready
    Whoa.. You mean you can download attachments on gmails' BB app? I got the "no preview" error when I tried downloading files too.

    I have since reloaded my OS. I'm going to try again.

    BReady
    Yes-- certainly with .jpg you can.

    I should say "sometimes" though-- since I can't again today .

    Nuts.

  11. #11
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    Re: Gmail attachment problems

    Hey folks, glad to see this thread, as I am all of a sudden now receiving the same error. As the originator stated, I too was able to see the attachments just fine, up until yesterday. I was able to open the SAME emails just 2 days ago and see the .jpg's in them, now I too receive that error. Here is what I have tried. I resent my service books, did a battery pull, uninstalled, rebooted, reinstalled gmail app, and still the same error keeps coming up, its driving me insane, and Im not ready to completely reinstall the OS just yet, was hoping anyone else found a fix to this? I will say this, I did download the "phantom" theme recently, and may have contributed to this problem (although I dont see why it would) so i uninstalled that theme, uninstaled gmail again, then reinstalled gmail and it still gives the error, im stumped...Any help would be great, thanks! BTW I have an 8100 pearl.

  12. #12
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    Re: Gmail attachment problems

    I use the client religiously, and if you can't open your JPEGs, GIFs, BMPs, and certain other formats, you just need to resend your service books.

    1) Go to Configure->Advanced->Service Books and delete all of them (Except Provisioning, that won't delete)
    2) Go to your Cell Provider's BlackBerry Web Client site and enter your user and password for it
    3) Click Service Books->Resend Service Books
    4) On your blackberry, go to Configure->Advanced Options->Host Routing Table, select the first option, then click 'Register'. Then do a battery pull
    5) After putting the battery back in, wait about 5 minutes for the service books to re-appear, and attachments work again!

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