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ExSafe is available on App World. It is an application that allows collaboration on Office ... 3rd Party BlackBerry Software forum

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    tonypry's Avatar
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    ExSafe assistance on App World

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    ExSafe is available on App World. It is an application that allows collaboration on Office files using BlackBerry devices 4.5 and above, leveraging Documents To Go and Microsoft Office files such as spreadsheets, doc etc. However we have noticed that a significant number of people (approx 70%) who have downloaded ExSafe from App World never register on our server. This is despite the fact that they have already gone to the trouble of downloading the app onto their devices. There is a gap in the info provided to us by the App World download report and we are trying to establish if there is a connectivity problem or some other reason for not completing the registration process. We are based in Ireland and the App World is not availble here yet so access to devices is not possible. Any help would be much appreciated.


    Tony

  2. #2
    vince1's Avatar
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    Im based in Ireland and would love to help but in Asia at the moment. After someone downloads the app. how do the connect to the server. I must try this out when I get home.

  3. #3
    tonypry's Avatar
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    After downloading they can choose a 7 day public trial by simply entering their name. A 28 day private trial by entering some brief contact information including email address as the service requires activation codes to provision their exclusive database. This can then be shared with 4 other colleagues either on a Blackberry Smartphone or Windows Office PC. In either case it connects to our hosted service in the cloud, based in California!

    Thanks for the feedback Vince

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