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Hi guys, Im having errors on a 7130v BB. When I click the More or ... 3rd Party BlackBerry Software forum

  1. #1
    ravikash's Avatar
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    Error when Clicking More all

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    Hi guys,
    Im having errors on a 7130v BB. When I click the More or More All option to get the full email, I get an java error and I cant view the fulll message.
    It is a BES customer, I have already wiped out the BlackBerry and re activated the customer again..no luck though.

    Any bright ideas anyone??

    Thanks in advance.
    regards,
    ravi

  2. #2
    ljbyar's Avatar
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    Re: Error when Clicking More all

    Is this just one email that you're having this problem with, or all?

  3. #3
    ravikash's Avatar
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    Re: Error when Clicking More all

    This problem is with all the emails in the blackberry.
    The actual message that I get when i click more is More request cannot be completed. Service book information not found.
    I have also done sending of the service books from the BES Admin.
    regards,
    ravi

  4. #4
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    Re: Error when Clicking More all

    Did you do a battery pull reset after resending the service books?

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    ravikash's Avatar
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    Re: Error when Clicking More all

    yes i did..still no luck

    currently Im nuking the device and trying to load the latest handheld software for 7130.
    hopefully this works...

    any other suggestions, mate???
    regards,
    ravi

  6. #6
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    Re: Error when Clicking More all

    it did work for 10 minutes after re installing the handheld software...but it started to act in the same manner after 10 minutes, that is, problem of more not solved still..
    regards,
    ravi

  7. #7
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    Re: Error when Clicking More all

    i think i found the problem...its solved...what happened was that the backup that i restored had some kinda bug in it..when i restore it, the more all function stops...
    regards,
    ravi

  8. #8
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    Re: Error when Clicking More all

    Quote Originally Posted by ravikash
    i think i found the problem...its solved...what happened was that the backup that i restored had some kinda bug in it..when i restore it, the more all function stops...
    Glad you go it resolved!

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