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Cannot get the epocrates to download to my 8300. Says there is some type of ... 3rd Party BlackBerry Software forum

  1. #1
    oakleyd36's Avatar
    oakleyd36 no está en línea Stack level 1
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    epocrates download problems

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    Cannot get the epocrates to download to my 8300. Says there is some type of secure site problems? Any help would be great.

  2. #2
    Yorkshireman's Avatar
    Yorkshireman no está en línea Stack level 1
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    What URL?

  3. #3
    Epocrates's Avatar
    Epocrates no está en línea Stack level 1
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    downloading Epocrates onto your BlackBerry

    Hi Oakleyd36,

    Here is how to install Epocrates Rx on your BlackBerry:

    1. Open a new web browser on your phone.
    Go to get (dot) epocrates (dot)com*
    You will see a screen that says,
    “To begin installation of Epocrates select the button below."

    *Please note there is no http or www in front of the url

    2. Click on the Install Now button by pressing the trackball to select.

    3. On the next screen select Download to install

    You will receive a message that says installation was successful, however, the installation is not yet complete.

    4. Navigate to Applications and select the Epocrates icon.

    5. Enter your username and password in the fields then save.

    The autoupdate should now begin. Installation will take approximately 20 minutes.

    At this time, our Rx for BlackBerry can only be installed to the main memory of the device and is not compatible with a memory card.

    We hope this helped!

    If you have any additional trouble, or specific errors, please email us at "support (at) epocrates (dot) com," please include the BlackBerry model number, as well as any specific error messages you have received.

    Best wishes,
    The Epocrates Team

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