Charged $215 for using Opera for 3 weeks

**vince1** · #1 10-20-2007 -

Hi,
Note, Based in Ireland and my carrier is 02 Ireland.

I started using Opera Mini about 3 weeks ago. I like it its a good browser. Was at a PC today clearing my phone bill and I thought Id look a what my bill is this month. It came up at €150 which is about $215 US. WTF im being charged for DATA. I use about 125mb a month and never being charged a penny apart from my €20 a month Blackberry fee. I seem that because I used Opera which i had to set up the APN i am being charged for this. This is a joke. Rang tech support and got no joy with them. Asked if i set up my phone as a modem would i be charged for data use and they said yes. I got the settings for the APN from this site and ask admin if they could put a note beside the 02 Ireland APN that you will be charged for using this outside your normal contract.

I am a very angrt bunny at the moment.

Moridar · #2 10-20-2007 -

that sucks... Ask for a credit on your account and remove Opera Mini.

shmengie · #3 10-20-2007 -

so, you pay €20 a month for the data plan, then o2 charges you data usage for anything that's not using the bb browser? oh, man, i feel for ya. i'd be down at the o2 office with a baseball bat...

nickjoedotcom · #4 10-20-2007 -

Is your BlackBerry data unlimited for $20?~via BB (wap.pinstack.com)~

**vince1** · #5 10-20-2007 -

No its €20 a month for the unlimited blackberry data plan. I will be sending them a letter stating I want a credit for this. Any program that uses the APN to connect I get charged for. And that sucks.
Still up set. So going over to a mates house to get drunk.
~via BB (wap.pinstack.com)~

furtive · #6 10-20-2007 -

That sucks. Write an angry letter and let us know where it goes. Good luck with dealing with O2.

**flash24** · #7 10-20-2007 -

Damn, this blows. Hope everything turns out well, goodluck!

cyberspastic · #8 10-20-2007 -

did you know that anything that uses an APN you'd get charged for? doesnt sound like best operating practices fora company to me, especially if you've been with them a while.

**vince1** · #9 10-20-2007 -

Didn't know if be charged for using APN. I've being with them over 6 years. Ill be drafting a letter for them on Monday. Have removed Opera and the settings for APN so that should stop these charges. Also found amAze is using APN.
It really blows this. Well I'm off to get drunk.

jzamoras · #10 10-20-2007 -

Movistar Chile also have the same practices. They charge hefty for use APN. Glad I asked first.

Best,
Jaime

seabirdone · #11 10-21-2007 -

I have TMO UK unlimited fair usage ( 1 Gig) data plan. £7.50 month Never been charged extra for OM..Hard luck ..dodgy deal from O2!

ted · #12 10-21-2007 -

URK!!! I just dl'ed Opera Mini 4 a few days back, hope my "unlimited" data plan with Optus doesn't have the same issue!! Vince, I feel for you mate! seabird has a point- seriously dodgy deal from O2!

kane · #13 10-21-2007 -

Quote:

Originally Posted by vince1

No its €20 a month for the unlimited blackberry data plan. I will be sending them a letter stating I want a credit for this. Any program that uses the APN to connect I get charged for. And that sucks.
Still up set. So going over to a mates house to get drunk.
~via BB (wap.pinstack.com)~

yea man i feel you have a drink for me

**vince1** · #14 10-22-2007 -

Right have sobered up and written them a letter saying I want to be credited for this. Lets see how the answer.