Results 1 to 3 of 3

I used AMX for a few weeks setting up two rules, one for each of ... 3rd Party BlackBerry Software forum

  1. #1
    CSO's Avatar
    CSO
    CSO no está en línea Stack level 2
    Join Date
    Jun 2008
    Posts
    20

    AlertMatrix triggered by CC or BC emails?

    Advertisement



    I used AMX for a few weeks setting up two rules, one for each of my two email accounts (BES & BIS). I had no problems as all emails to either account, whether sent directly to me or to me via CC or BC, triggered AMX. Then I upgraded to their newest version. Since that time numerous emails haven't triggered AMX; customer support recently notified me that the problem is that AMX is designed at this time to only trigger when emails are sent directly to me as opposed to by CC or BC. They indicate this is the way it was and is. But, I find the fact that the problem didn't exist until the upgrade perplexing.

    Am looking for any insights, experiences, etc. from others using AMX.

    thanks
    Last edited by CSO; 12-22-2008 at 12:52 AM.

  2. #2
    blackbandit18's Avatar
    blackbandit18 no está en línea Stack level 1
    Join Date
    Oct 2008
    Posts
    1
    need to know as well

  3. #3
    CSO's Avatar
    CSO
    CSO no está en línea Stack level 2
    Join Date
    Jun 2008
    Posts
    20
    Quote Originally Posted by blackbandit18 View Post
    need to know as well
    Does that mean you're experiencing similar problems?

    CO

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •