I used AMX for a few weeks setting up two rules, one for each of ... 3rd Party BlackBerry Software forum
AlertMatrix triggered by CC or BC emails?
I used AMX for a few weeks setting up two rules, one for each of my two email accounts (BES & BIS). I had no problems as all emails to either account, whether sent directly to me or to me via CC or BC, triggered AMX. Then I upgraded to their newest version. Since that time numerous emails haven't triggered AMX; customer support recently notified me that the problem is that AMX is designed at this time to only trigger when emails are sent directly to me as opposed to by CC or BC. They indicate this is the way it was and is. But, I find the fact that the problem didn't exist until the upgrade perplexing.
Am looking for any insights, experiences, etc. from others using AMX.
Last edited by CSO; 12-21-2008 at 11:52 PM.
Does that mean you're experiencing similar problems?
Originally Posted by blackbandit18
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